Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TRACY FOWLER

Kennebunk,ME

Summary

Pragmatic Assistant well-known for being a hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with a history of excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and the ability to think and act quickly to find creative solutions.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Assistant, Executive Vice President

Sea Lane Express
01.1998 - 01.2020
  • Researched, proposed, and implemented vendor agreements
  • Greeted guests with friendliness and professionalism.
  • Answered a high volume of phone calls and email inquiries and outgoing correspondence, mail, email, and faxes
  • Led staff and vendors in providing a high level of service for owners and guests
  • Worked with clients to effectively plan and coordinate logistics for special projects and events
  • Created and managed office systems to efficiently deal with documentation
  • Directed dispatching, routing, and tracking of 110 fleet vehicles
  • Trained 30+ new employees in various procedures and gave feedback on daily work performance to increase productivity.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands
  • Processed and entered customer orders into the database and provided proactive customer service for accounts
  • Liaised between warehouse personnel and customer to facilitate account and operational needs
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices, and shipments
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demand
  • Raised performance in areas of sales, management, and operations by identifying and targeting areas in need of improvement
  • Approved regular payroll submissions for employees.
  • Assisted manager in all aspects of business operations.

Education

Certified Pharmacy Technician - Pharmaceutical Sciences

Academy of Medical Professionals
10.2021

Bachelor of Arts - Business

University Of North Carolina
Charlotte, NC
05.2001

Skills

  • PowerPoint Presentations
  • Problem-Solving Strengths
  • Proofreading
  • Office Supplies and Inventory
  • Retail Sales
  • Merchandise Receiving and Handling
  • Leadership
  • Team Leadership
  • Finance and Accounting Operations
  • Business Analysis
  • Invoice Reconciliation
  • Managing Employee Relations
  • Marketing and Advertising

Certification

  • United States Customs Broker License - 2001- Current
  • Certified Pharmacy Technician License - 2021- Current
  • Certified Immunization Administrator - 2023- Current

Timeline

Assistant, Executive Vice President

Sea Lane Express
01.1998 - 01.2020

Certified Pharmacy Technician - Pharmaceutical Sciences

Academy of Medical Professionals

Bachelor of Arts - Business

University Of North Carolina

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