Tracy Fox
Culpeper,VA
Summary
- Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun.
- Experience working with all ages from Pre-k up through 12th grade.
- Experience working with special needs students
Overview
30
30
years of professional experience
Work History
Substitute Teacher
Culpeper County
10.2013 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Provided instruction for students in core subject areas.
- Adapted lesson plans and student activities to meet needs of students with special learning needs.
- Monitored student progress and provided feedback to students, parents and school administrators.
- Incorporated technology into learning to enhance student engagement and learning.
- Followed lesson plans designed by absent teachers.
- Conferred with parents or guardians, other teachers, counselors and administrators to resolve students' behavioral and academic problems.
- Documented student progress and provided regular updates to parents.
Nurse Advocate/Payroll Specialist
Contemporary Nursing Solutions
09.1999 - Current
- Staffed hospitals in the DMV area with registered nurses to meet their needs.
- Nurse advocate for nurses, which involved finding and filling long term contracts for hospitals in the DMV area along with filling PRN needs as well.
- Accounting and Payroll department processing timesheets for the nurses using EZpay and direct deposit.
- Billing and collecting for shifts worked.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Met customer call guidelines for service levels, handle time and productivity.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
- Cross-trained and backed up other customer service managers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Manager of Operations
Culpeper Rec Club
02.2020 - 09.2022
- Handled all rentals of facilities and field for parties, etc.
- Managed payroll and hours for employees through Shape and Quickbooks
- Managed new member applications and entered into Shape.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Office Administrative Assistant
Commonwealth Propane
09.1993 - 09.1999
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
Education
No Degree - Accounting And Business
Piedmont Technical Institute
Culpeper, VA09.1992
High School Diploma -
Orange County High School
Orange, VA06.1983
Skills
- Discussion Facilitation
- Lesson Plan Implementation
- Complex Problem-Solving
- Video Conferencing
- Multi-Subject Instruction
- Disciplinary Procedures
- Behavior Management
- IEP Understanding
- IEP Documentation
- Proficient in Microsoft Word
- Adaptable
- Special Education
- Positive Reinforcement
- Group and Individual Instruction
- Group Instruction
- Classroom Organization
- Verbal and Written Communication
- Relationship Building and Management
- Classroom Management
- Elementary Education
- Lesson Planning
Timeline
Manager of Operations
Culpeper Rec Club
02.2020 - 09.2022
Substitute Teacher
Culpeper County
10.2013 - Current
Nurse Advocate/Payroll Specialist
Contemporary Nursing Solutions
09.1999 - Current
Office Administrative Assistant
Commonwealth Propane
09.1993 - 09.1999
No Degree - Accounting And Business
Piedmont Technical Institute
High School Diploma -
Orange County High School
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