Tracy Frates
Auburn,CA
Summary
Dedicated and detail-oriented with a strong background in administrative roles. Seeking a position that leverages my skills in communication, customer service, and organizational management, while offering opportunities for professional growth. Dedicated [Job Title] with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
8
8
years of professional experience
Work History
Administrative Clerk Journey
Placer County Dept. of Environmental Health
01.2018 - 12.2023
- Use of Placer County programs; data entry and creation of program specific facility accounts; process incoming complaints, process employee claims, create and complete employee travel requests, travel arrangements and reimbursements; purchase and maintain office supplies and program specific equipment; reconcile credit card statement; organize office and storage area
- Perform a wide variety of clerical work including filing, billing, and checking and recording information on records, conduct research for various programs and reports; train new and temporary employees; receive, sort, process and distribute incoming and outgoing mail, process checks and packages
- Act as a receptionist, answer multi-line telephone, giving information to the general public on department and assigned program policies and procedures; responsible for Environmental Health Official County e-mail; schedule meetings and appointments, set and maintain calendars; special events and projects as assigned
- Operate office equipment; may perform duties on computer spreadsheet programs, operate stand alone, computer software programs as related to assigned program
- Scan, proofread and process a variety of documents and forms including general correspondence, memos, and e-mails; create permits by entering data into Envision and run report, mail permits in bulk
- Attend meetings for the purpose of making notes; prepare and distribute meeting summaries; build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service.
Administrative Clerk Journey (Temp)
Placer County Dept. of Child Support
04.2016 - 01.2017
- Data entry and utilization of Placer County programs, operate standard office equipment - computer, printer, copier, facsimile machine, scanners, telephone
- Pull files for court, create court notes and calendar, schedule court dates, handle, file and process legal documents with a compliance time frame utilizing strong attention to detail
- Reception of clients, vendors, and other agency personnel as needed, create receipts for payments
- Receive, sort, process and distribute, mass incoming and outgoing mail, handle inbound and outbound packages; perform clerical duties and other related tasks; organize storage area, order office supplies.
Office Assistant II-Confidential (Temp)
Sacramento County Dept. of Employee Benefits
02.2017
- Use of Sacramento County programs; create employee benefit accounts; operate office equipment, perform clerical duties as assigned, process incoming and outgoing mail, file documents, maintain HIPAA compliance and regulations at all times; assist in benefit open enrollment process
- Reception of clients, vendors, and other agency personnel as needed, track and distribute prizes for employee wellness competitions; strong communication skills - both written and verbal; able to work well with staff and clients
- Data entry and creation of bar codes to scan and preserve documents; Spot check and proof-read mass outgoing letters utilizing strong attention to detail.
Education
Associates in Occupational Science - Health & Fitness
Bryan College
10.2014
Skills
- Data Compilation
- Correspondence Preparation
- Travel Arrangements
- Appointment Scheduling
- Supply Ordering
- Documentation and Recordkeeping
- Scheduling and Calendar Management
- Expense Reports
- Scheduling Appointments
- Calendar Coordination
- Clerical Support
- Spreadsheet Tracking
- Office Supply Management
- Mail Routing
References
References available upon request.
Timeline
Administrative Clerk Journey
Placer County Dept. of Environmental Health
01.2018 - 12.2023
Office Assistant II-Confidential (Temp)
Sacramento County Dept. of Employee Benefits
02.2017
Administrative Clerk Journey (Temp)
Placer County Dept. of Child Support
04.2016 - 01.2017
Associates in Occupational Science - Health & Fitness
Bryan College
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