Dynamic Property Manager and Sales Associate at Arnold-Realtors, LLC, adept at enhancing tenant satisfaction through exceptional communication and efficient property inspections. Proven expertise in lease management and vendor coordination, ensuring compliance and operational excellence. Committed to fostering positive landlord-tenant relationships while effectively managing multiple properties to optimize performance and tenant experiences.
Overview
2026
2026
years of professional experience
Work History
Property Manager
Arnold-Realtors, LLC
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Introduced prospective tenants to types of units available and performed tours of premises.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Realtor
Arnold-Realtors, LLC
10.2011 - Current
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Insurance Agent
Moutray & Associates Insurance Agency
05.2018 - 04.2019
Built strong relationships with clients through consistent communication and excellent customer service.
Responded to customer calls swiftly to resolve issues and answer questions.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Maintained high standards of customer service by building relationships with clients.
Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
Prepared and reviewed insurance applications to verify compliance with regulations.
Built relationships with clients using active listening and issue resolution to provide excellent service.
Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Paraprofessional
Merkel ISD
08.2015 - 08.2018
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
Education
Real Estate
Southwest School of Real Estate
Abilene, TX
10.2011
Skills
Property management
Payment collection
Property inspections
Customer service-focused
Rent collection
Lease renewals
Exceptional oral and written communication skills
Tenant relations
Staff management
Leasing and sales
Property tours and inspections
Eviction procedures
Administrative support
Tenant and eviction laws
Vendor management
Property management expertise
Marketing and advertising
Contract negotiation
Maintenance coordination
Preparing property agreements
Timeline
Insurance Agent
Moutray & Associates Insurance Agency
05.2018 - 04.2019
Paraprofessional
Merkel ISD
08.2015 - 08.2018
Realtor
Arnold-Realtors, LLC
10.2011 - Current
Property Manager
Arnold-Realtors, LLC
Real Estate
Southwest School of Real Estate
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