Tracy Garrison
Knoxville,TN
Summary
Determined School Counselor with success in helping students achieve educational goals and personal well-being. Talented in meeting the objectives of the counseling program by providing preventive education, advocacy, mediation and counseling to students. Sensitive to socioeconomic and cultural difference of students.
Overview
11
11
years of professional experience
Work History
College/Career Counselor
Carter High School
10.2024 - 06.2025
- Regularly met with enrolled students to confirm success and identify problem areas.
- Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
- Maintained positive relationships with students, faculty, alumni, and administration.
- Identified and addressed concerns of incoming students and parents.
Resource Coordinator
Omni Visions Family Services
10.2016 - 08.2019
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Maintained regular contact with clients by calling and visiting clients' homes.
- De-escalated stressful situations through individual and family crisis interventions.
- Advocated for clients to assure respected rights and wishes.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
Therapist | Smoky Mountain Children's Home
Camelot Care Centers
11.2015 - 10.2016
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Tracked progress according to goals for interventions.
- Documented patient information, treatment plans, and patient responses.
Milieu Counselor at Family Crisis Center
McNabb Center
09.2014 - 11.2015
- Collaborated with a team of professionals to provide crisis intervention for client in high-risk situations, providing results in successful resolutions for that client
- Assisted in the development of individualized treatment plans to meet the needs of clients
- Managed a caseload of 20 clients, consistently meeting or exceeding performance metrics for client progress
- Conducted home visits to assess client needs and ensure that safety requirements are met
- Provided guidance & mediation to youth and their families dealing with issues of substance abuse, truancy, & mental health disorders
- Facilitated successful family counseling sessions that results in improved relationships and eventual reunification
- Developed individualized treatment plans to meet the needs of clients
- Conducted assessments to identify mental health symptoms and develop appropriate interventions
- Provided support to women and their families experiencing severe emotional distress
- Screened potential clients via the crisis hotline & conducted admissions based on availability & criteria.
Education
Master of School Counseling -
CARSON-NEWMAN UNIVERSITY
05.2025
Master of Mental Health Counseling - undefined
CARSON-NEWMAN UNIVERSITY
05.2016
Bachelor of Psychology - undefined
KING UNIVERSITY
05.2012
Skills
- Patience
- Crisis Intervention
- Empathy
- Skill Strengthening
- Collaboration
- Genuineness
- Observation
- Ability to manage a crisis situation
- Ability to effectively practice various counseling techniques
- Ability to be sensitive of cultural diversities
License
School Service License
School Counselor PreK - 12 Endorsement
Timeline
College/Career Counselor
Carter High School
10.2024 - 06.2025
Resource Coordinator
Omni Visions Family Services
10.2016 - 08.2019
Therapist | Smoky Mountain Children's Home
Camelot Care Centers
11.2015 - 10.2016
Milieu Counselor at Family Crisis Center
McNabb Center
09.2014 - 11.2015
Master of Mental Health Counseling - undefined
CARSON-NEWMAN UNIVERSITY
Bachelor of Psychology - undefined
KING UNIVERSITY
Master of School Counseling -
CARSON-NEWMAN UNIVERSITY
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