Tracy Garza
Sherman,Texas
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
TSCO Measurement
08.2014 - 03.2016
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Managed filing system, entered data and completed other clerical tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Liaised between clients and vendors and maintained effective lines of communication.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
- Established administrative work procedures to track staff's daily tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
Receiving Clerk
Walmart
08.2013 - 07.2014
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Scanned in and unloaded pallets and deliveries.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Collaborated with other departments to resolve potential incoming shipment issues.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Utilized forklift to transport pallets of goods to and from warehouse.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Sorted and delivered materials to different work areas and staff.
- Handled day-to-day shipping and receiving overseeing more than100 packages per day.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
PTA Vice President and Fundraiser Chair
Comanche Springs Elementary
08.2012 - 05.2014
- Clarified roles, responsibilities and expectations of staff.
- Collaborated with senior faculty to develop strategic initiatives and long term goals.
- Identified and resolved issues between staff and parents, promoting better collaboration and mutual respect.
- Established performance goals for chair members and provided methods for reaching milestones.
- Led development of strategic marketing plans to raise awareness and drive sales growth on fundraising committees.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Analyzed industry trends and tracked competitor activities to inform decision making.
Childcare Director
Self Employed
12.2007 - 02.2009
- Engaged with parents and families to build positive relationships for children to thrive.
- Developed relationships with community organizations to provide additional resources and services to families.
- Planned and monitored curriculum and program activities to create fun and engaging learning experiences.
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Monitored and observed child progress, interactions and behavior and reported findings to parents.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Modernized instructional plans and educational approaches to enhance student learning.
Office Manager
S&M Precast Inc.
08.2002 - 02.2003
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Recorded expenses and maintained accounting records.
- Created and updated records and files to maintain document compliance.
- Optimized office schedule to balance team workloads, group productivity and financial targets.
- Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
Education
High School Diploma -
Sparrows Point High School
Sparrows Point, MD06.1991
Skills
- Phone Call Answering
- Budgeting
- Staff Motivation
- Filing
- Sorting and Labeling
- Administrative Support
- Multi-Line Phone Systems
- Self Starter
- Data Entry Documentation
- Time Management
- Cash Deposit Preparation
Timeline
Administrative Assistant
TSCO Measurement
08.2014 - 03.2016
Receiving Clerk
Walmart
08.2013 - 07.2014
PTA Vice President and Fundraiser Chair
Comanche Springs Elementary
08.2012 - 05.2014
Childcare Director
Self Employed
12.2007 - 02.2009
Office Manager
S&M Precast Inc.
08.2002 - 02.2003
High School Diploma -
Sparrows Point High School
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