Tracy Gass
Kenosha
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Individual with hands-on experience in Coaching/Teaching and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
41
41
years of professional experience
Work History
Marketing Associate
Corporate Caterers Corporation
01.2016 - 12.2024
- Developed and executed targeted marketing campaigns to enhance brand visibility and client engagement.
- Analyzed market trends and customer feedback to refine product offerings and promotional strategies.
- Collaborated with sales team to create compelling presentations and marketing materials for client proposals.
- Managed social media accounts, increasing audience interaction through strategic content planning and execution.
- Trained junior staff on digital marketing tools and best practices, fostering team development and efficiency.
- Established key performance indicators (KPIs) to measure campaign effectiveness, driving continuous improvement initiatives.
- Coordinated successful trade shows and events, increasing brand exposure and generating new business leads.
Corporate and Franchisee Training Coach
Corporate Caterers Corporation
01.2016 - 12.2024
- Developed training programs for new staff, enhancing service quality and operational standards.
- Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.
- Collaborated with fellow franchisees on best practices sharing to optimize operations across multiple locations within the network.
- Revamped employee training program to incorporate new techniques for better skill development, leading to improved overall performance and a lower staff turnover rate.
- Enhanced employee satisfaction with comprehensive training programs and regular performance evaluations.
- Assisted in recruiting, hiring and training of team members.
Keystone STARS Specialist/Quality Assurance Coach
Philadelphia Health Management Company
01.2014 - 01.2016
- Conducted quality assurance audits to uphold high standards of childcare delivery.
- Followed all company policies and procedures to deliver quality work.
- Trained and mentored childcare specialists on child care best practices and safety protocols.
- Trained/Coach Child Care Professionals on best practices for maintaining a safe, clean, and stimulating learning environment for the children under their care.
Director of Head Start/Early Head Start
Montgomery Early Learning Center/ Montgomery County
01.2003 - 01.2014
- Developed and implemented strategic initiatives to enhance early childhood education programs.
- Fostered collaborative partnerships with community organizations to support family engagement and child development.
- Oversaw budget management and resource allocation for optimal program delivery and sustainability.
- Mentored staff, providing guidance to improve teaching practices and professional growth opportunities.
- Analyzed program outcomes, utilizing data-driven insights to inform continuous improvement strategies.
- Led staff training sessions focused on best practices in early childhood education methodologies.
- Established policies and procedures ensuring compliance with state regulations and accreditation standards.
- Advocated for children's needs within the community, influencing policy decisions impacting early learning services.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Head Start Eduction Coordinator
Opportunities Inc
08.1999 - 12.2002
- Facilitated training sessions, mentoring junior staff to foster professional growth and knowledge sharing.
- Developed individualized lesson plans to meet diverse learning needs of students.
- Implemented engaging classroom activities to enhance child development and readiness for school.
- Collaborated with parents and caregivers to support children's educational progress and well-being.
- Trained and mentored new staff on educational best practices and curriculum implementation.
- Evaluated student progress through assessments, adjusting strategies to ensure academic success.
- Coordinated with community resources to provide additional support services for families in need.
- Advocated for children's rights and access to quality early childhood education programs.
- Promoted social-emotional development in students by incorporating character education lessons into daily curriculum.
- Increased student participation by implementing interactive and hands-on learning activities.
- Served as a mentor for new teachers, providing guidance and support throughout their first year of teaching at Head Start.
- Guided students to develop social, emotional and physical skills.
Early Childhood Licensing Inspector
Childcare Licensing Broward County Florida
05.1992 - 05.1999
- Conducted thorough inspections to ensure compliance with safety and quality standards.
- Developed and implemented inspection protocols to enhance operational efficiency.
- Analyzed inspection data to identify trends and recommend process improvements.
- Led regular audits to maintain high levels of product integrity and safety compliance.
- Managed documentation of inspection results, ensuring accuracy and accessibility for stakeholders.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Upheld codes and regulations governing materials, processes, and procedures.
- Mentored junior inspectors, sharing industry expertise to enhance their skills and abilities in performing thorough inspections.
- Enhanced company safety standards by conducting thorough inspections of equipment and facilities.
Head Start Teacher
Broward County Florida
01.1984 - 01.1991
- Oversaw classroom management, fostering a positive and inclusive environment for all students.
- Participated in ongoing professional development to stay up-to-date on best practices in early childhood education.
- Improved classroom management through the use of positive reinforcement strategies and clear expectations.
- Developed strong relationships with students, fostering a supportive and nurturing learning environment that encouraged academic success.
Education
Master of Science - Early Childhood Education
University of Phoenix
Tempe, AZ12-2007
Bachelor of Science - Early Childhood Education
Nova Southeastern University
Davie, FL05-2000
Skills
- Time management
- Branding
- Business development
- Student engagement
- Public speaking
- Classroom instruction
- Child development
- Group and individual instruction
- Planning and coordination
- Course planning
- Decision-making
- Staff management
- Documentation and reporting
- Customer relationship management (CRM)
- Staff development
- Role modeling
- Goal setting
- Direct supervision
Timeline
Marketing Associate
Corporate Caterers Corporation
01.2016 - 12.2024
Corporate and Franchisee Training Coach
Corporate Caterers Corporation
01.2016 - 12.2024
Keystone STARS Specialist/Quality Assurance Coach
Philadelphia Health Management Company
01.2014 - 01.2016
Director of Head Start/Early Head Start
Montgomery Early Learning Center/ Montgomery County
01.2003 - 01.2014
Head Start Eduction Coordinator
Opportunities Inc
08.1999 - 12.2002
Early Childhood Licensing Inspector
Childcare Licensing Broward County Florida
05.1992 - 05.1999
Head Start Teacher
Broward County Florida
01.1984 - 01.1991
Master of Science - Early Childhood Education
University of Phoenix
Bachelor of Science - Early Childhood Education
Nova Southeastern University