Summary
Overview
Work History
Education
Skills
Timeline
Generic

TRACY GATES

Gallatin,MO

Summary

Talented, results oriented self-starter who excels at uncovering customer needs, finding solutions and handling objections. Effectively multi-tasks and balances customer needs with company demands. Efficiently builds loyalty and long-term relationships with customers , while consistently reaching set goals.

Overview

16
16
years of professional experience

Work History

Registered Dental Hygienist

Aria Care Partners
Overland Park, KS
05.2020 - Current

Aria Care Partners is a mobile dentistry, vision and audiology company that provides services to the under treated long-term care and special needs community across the country. As a remote Registered Dental Hygienist, I travel daily to provide services to patients across the northern territories of Kansas and Missouri.

  • Provided preventive dental care services such as cleaning teeth and instructing patients on oral hygiene techniques.
  • Performed periodontal charting and took intraoral radiographs.
  • Removed deposits from teeth by scaling and root planing with hand or ultrasonic instruments.
  • Took dental images and X-rays to identify areas of concern and presented to dentists for review.
  • Customized dental prophylactic treatment to meet individual patients' needs.
  • Educated patients about proper oral health care, including diet, brushing, flossing, and the use of fluoride.
  • Managed sterilization processes for dental equipment according to OSHA guidelines.
  • Instructed patients on dental hygiene and oral care by demonstrating effective flossing and brushing techniques and recommending quality oral care products.
  • Ensured that infection control procedures were followed at all times during treatments.
  • Assessed patient needs for further dental treatment and referred them to appropriate dentists or specialists.
  • Examined gums manually and visually to determine periodontal disease and screen for oral cancer.
  • Monitored patients for pain and administered topical anesthetic to numb sensitive areas.
  • Participated in continuing education courses related to advances in the field of dentistry.
  • Applied sealants, fluorides, desensitizing agents, topical anesthetics, cavity varnishes, and other restorative materials to teeth surfaces as needed.
  • Scheduled appointments for follow-up visits with dentists or hygienists as needed.
  • Managed dental records and entered information using Salesforce software to keep important patient information on file.
  • Reviewed patient charts before providing care in order to ensure accuracy of information.
  • Monitored patient progress during office visits and reported any changes in oral health to dentist.
  • Collaborated with dentists in developing individualized treatment plans for each patient's needs.
  • Studied new and advanced dental hygiene methods and technology by completing continuing education coursework.
  • Answered questions from patients concerning their dental needs or concerns.
  • Maintained accurate records of patient treatments utilizing electronic health records systems.
  • Performed administrative tasks such as filing documents or updating patient records.
  • Obtained medical histories from new patients prior to beginning treatment plans.
  • Instructed patients on postoperative instructions regarding medications, diet, brushing and flossing techniques.
  • Ordered supplies necessary for daily operations within budgetary limits.
  • Maintained a clean work environment by following safety protocols set forth by the American Dental Association.
  • Applied cavity preventing agents, like fluoride, and sealants, to protect patients' teeth from decay.
  • Customized prophylactic treatment to individual patients' needs.
  • Accurately collected and recorded patient medical and dental histories.
  • Removed plaque and tartar from teeth using hand and mechanical scaler tools.
  • Established clean, sterile and welcoming environment for patients.
  • Exposed dental diagnostic x-rays.

Level V Executive Consultant

Rodan + Fields Dermatologists
San Francisco, CA
03.2012 - Current
  • Effectively coach and mentor team of sales consultants developing new global markets for an established brand
  • Collaborated with colleagues to exchange selling strategies and marketing information
  • Teach customers and clients about products through seminars and relationships
  • Attended trade shows and sales conferences
  • Created strategies to develop and expand existing customer sales
  • Managed a portfolio of 150 accounts
  • Increased sales volume by adding 150 accounts in the North America territory.

Residential Realtor

Keller Williams Overland Park
Overland Park, KS
01.2018 - 12.2021
  • Scheduled home viewings with potential buyers.
  • Accompanied buyers during property inspections.
  • Promoted properties via advertisements, open houses and multiple listing services.
  • Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
  • Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
  • Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
  • Evaluated mortgage options to help clients obtain financing at best rates and terms.
  • Coordinated inspections, appraisals, title searches, and other related activities during sales transactions.

Registered Dental Hygienist

Sterling Dental
Oklahoma City, OK
11.2017 - 05.2020

Sterling Dental is a mobile dentistry company that provides dental services to the under treated long-term care and special needs community across the country.

  • Provided preventive dental care services such as cleaning teeth and instructing patients on oral hygiene techniques.
  • Removed deposits from teeth by scaling and root planing with hand or ultrasonic instruments.
  • Took dental images and X-rays to identify areas of concern and presented to dentists for review.
  • Customized dental prophylactic treatment to meet individual patients' needs.
  • Educated patients about proper oral health care, including diet, brushing, flossing, and the use of fluoride.
  • Managed sterilization processes for dental equipment according to OSHA guidelines.
  • Instructed patients on dental hygiene and oral care by demonstrating effective flossing and brushing techniques and recommending quality oral care products.
  • Ensured that infection control procedures were followed at all times during treatments.
  • Assessed patient needs for further dental treatment and referred them to appropriate dentists or specialists.
  • Examined gums manually and visually to determine periodontal disease and screen for oral cancer.
  • Monitored patients for pain and administered topical anesthetic to numb sensitive areas.
  • Participated in continuing education courses related to advances in the field of dentistry.
  • Applied sealants, fluorides, desensitizing agents, topical anesthetics, cavity varnishes, and other restorative materials to teeth surfaces as needed.
  • Scheduled appointments for follow-up visits with dentists or hygienists as needed.
  • Managed dental records and entered information to keep important patient information on file.
  • Reviewed patient charts before providing care in order to ensure accuracy of information.
  • Monitored patient progress during office visits and reported any changes in oral health to dentist.
  • Collaborated with dentists in developing individualized treatment plans for each patient's needs.
  • Studied new and advanced dental hygiene methods and technology by completing continuing education coursework.

Dental Hygienist

Krause Dental Center
Leawood, KS
01.2017 - 11.2018
  • Coordinated schedules to maximize productivity and patient care
  • Educated patients on the progression of periodontal disease and decay with regards to effective tools and techniques for optimum health
  • Exceeded sales goals monthly with treatment and in office products
  • Acted as a liaison between patients and treatment coordinator
  • Maintained high level of trust through friendly and professional patient interactions.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Cleaned and polished removable dentures, brackets, wires and other appliances.

Registered Dental Hygienist

Dr. Ann Fay, DDS, Periodontist
Shawnee, KS
05.2014 - 11.2018
  • Performed non-surgical procedures to removed diseased tissue
  • Educated patients on the progression of periodontal disease and decay with regard to effective tools and techniques for optimum health
  • Empowered patients to reach optimum health through education
  • Maintained a high level of trust through friendly and professional patient interactions
  • Collaborated with Dr
  • To establish detailed treatment for each patient with cutting edge technology, techniques, and modalities.

Registered Dental Hygienist

Dr. John Fasbinder, DDS
Prairie Village, Kansas
08.2013 - 05.2015
  • Coordinated patient schedules to maximize productivity and patient care
  • Delivered treatment to special needs patients int he dental setting
  • Acted as a resource to aid care givers of special needs demographic
  • Educated patients on the progression of periodontal disease and decay with regard to effective tools and techniques for optimum health
  • Acted as a liaison between patients and treatment coordinator
  • Maintained a high level of trust through friendly and professional patient relations.

Registered Dental Hygienist

Dr. Dennis C. Ayer, DDS
Lenexa, Kansas
11.2007 - 07.2012
  • Supervised a clinical team to consistently elevate clinical care while achieving top efficiency
  • Served as Senior Hygienist and acted as a liaison for patients through clinical and financial coordination
  • Exceeded sales goals monthly with treatment and in-office products
  • Coordinated schedules to maximize productivity and patient care
  • Educated patients on the progression of periodontal disease and decay with regards to effective tools and techniques for optimum health.

Education

Associate of Science - Dental Hygiene

Johnson County Community College
01.1999

Skills

  • Strategic account development
  • Excellent communication skills
  • Excellent work ethic
  • Goal Oriented
  • Trained in business development
  • Persuasive negotiator
  • Exceptional Time Management Skills
  • Strong interpersonal skills
  • Adept at closing sales
  • Anesthetic Administration
  • Digital Radiographs
  • Dental Disease Treatment
  • Supply Management
  • Periodontal Treatment
  • Regulatory Compliance

Timeline

Registered Dental Hygienist

Aria Care Partners
05.2020 - Current

Residential Realtor

Keller Williams Overland Park
01.2018 - 12.2021

Registered Dental Hygienist

Sterling Dental
11.2017 - 05.2020

Dental Hygienist

Krause Dental Center
01.2017 - 11.2018

Registered Dental Hygienist

Dr. Ann Fay, DDS, Periodontist
05.2014 - 11.2018

Registered Dental Hygienist

Dr. John Fasbinder, DDS
08.2013 - 05.2015

Level V Executive Consultant

Rodan + Fields Dermatologists
03.2012 - Current

Registered Dental Hygienist

Dr. Dennis C. Ayer, DDS
11.2007 - 07.2012

Associate of Science - Dental Hygiene

Johnson County Community College
TRACY GATES