Tracy Genoe
Dayton,TN
Summary
Resourceful Store Manager highly productive in completing tasks efficiently. Possess skills in inventory management, staff training, and customer service which ensure operational success. Excel at communication, leadership, and problem-solving to meet diverse challenges head-on.
Overview
20
20
years of professional experience
Work History
Store Manager
Bealls Inc.
Athens, TN
03.2018 - Current
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Delegated work to staff, setting priorities and goals.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Prepared staff work schedules and assigned team members to specific duties.
Certified Pharmacy Technician
Walgreens
Dayton, TN
12.2015 - 03.2018
- Established or maintained medications and other patient profiles.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Prepared and processed medical insurance claim forms and records.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Established and updated patient profiles, medications and insurance details.
Store Manager
Stage Stores
Dayton, TN
06.2009 - 11.2015
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Delegated work to staff, setting priorities and goals.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Assistant Store Manager
Goody's Family Clothing
Dayton, TN
10.2004 - 04.2009
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Rhea County High School
Evensville05-1988
Skills
- Personnel development
- Team building and leadership
- Store operations
- Multitasking and organization
- Payroll management
- Customer service
References
References available upon request.
Timeline
Store Manager
Bealls Inc.
03.2018 - Current
Certified Pharmacy Technician
Walgreens
12.2015 - 03.2018
Store Manager
Stage Stores
06.2009 - 11.2015
Assistant Store Manager
Goody's Family Clothing
10.2004 - 04.2009
High School Diploma -
Rhea County High School
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