Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Languages
Timeline
Generic

Tracy Greene

Summary

Dynamic HR leader with a proven track record at University Support Services, LLC, excelling in recruitment strategies and employee relations. Spearheaded talent development initiatives, enhancing workforce capabilities and driving performance management processes. Adept at compliance oversight and HR data analysis, fostering a culture of engagement and retention.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Assistant Director of Human Resources

The Center for Developmental Disabilities, Inc.
06.2023 - Current
  • Execute recruitment strategies that attracted and retained top talent.
  • Collaborate with site leadership to assess workforce needs for timely staffing.
  • Hire, train, and mentor HR Generalist to enhance daily HR operations.
  • Foster an inclusive culture through engagement and support strategies.
  • Facilitate goal-setting, performance reviews, and coaching across departments.
  • Advise managers on performance issues and implemented development plans.
  • Lead team of Recruiters and Trainers to provide consistent agency-wide support.
  • Analyze HR data to identify trends and drive continuous improvement.

Director of Human Resources Operations

University Support Services, LLC.
12.1997 - 04.2023

HR Strategy & Leadership

  • Serves as a strategic HR leader by aligning human capital initiatives with organizational goals, driving workforce planning, talent development, and culture transformation to support long-term business success, including policies, procedures, platforms, and processes to support the overall function.
  • Managed, mentored, and develops a high-performing HR team.
  • Developed and implemented HR strategies that align with the mission, vision, and goals of the organization.
  • Provided leadership, guidance, and direction to the HR team, ensuring high levels of performance and collaboration.
  • Partnered with senior leaders to address HR issues and needs.
  • Participated in continuing educational programs to enhance personal knowledge and leadership development.
  • Ensured the smooth integration of HR functions during business transitions, and in attracting and retaining top talent through effective benefits management. This specialized role required a unique blend of strategic HR leadership, project management acumen, and deep expertise in compensation and benefits administration.
  • Drove culture-building initiatives, employee training and engagement programs, and leadership development efforts.

Talent Management & Succession Planning

  • Lead talent planning and succession planning efforts to ensure the organization has the right talent at all levels.
  • Oversee performance management strategy and ensures execution across staff population.
  • Developed and oversaw talent attraction strategies to recruit top talent and build a strong employer brand.
  • Partnered with leadership to retain key talent through effective engagement, development, and career growth strategies.

Employee Relations, Training, and Development

  • Advised management on resolving sensitive personnel issues (e.g.) Discipline, hiring, promotions, and return to work.
  • Champions a positive and inclusive work environment, fostering employee engagement, development, and retention.
  • Lead the development and implementation of performance management processes to enhance employee performance and development.
  • Supported the HR team in employee relations issues, ensuring fair and consistent application of policies.
  • Ensured ongoing development aligned with business needs to drive individual and organizational success.

Compensation, Compliance & HR Operations

  • Oversaw the management of employee records, HR databases, and administers employee onboarding and offboarding processes.
  • Managed Payroll to ensure timely and compliant execution of compensation programs, including merit increases, bonus payouts, and associated coding, adhering to internal timelines and regulatory requirements.
  • Lead benefits administration and employee wellness programs effectively.
  • Represented the organization at personnel-related hearings and investigations when necessary.
  • Prepared the HR budget to ensure efficient use of resources and alignment with organizational goals.
  • Ensured ongoing HR policies and reporting comply with government regulations, and helps navigate external challenges.
  • Reviewed and ensured compliance with laws and regulations; consults internal stakeholders and legal counsel to ensure HR practices are compliant with federal and state law.
  • Leveraged HR technology platforms (e.g., HRIS, ATS, performance management tools) to streamline processes, improve employee experience, and provide data-driven insights for strategic decision-making.
  • Analyzes wage and salary reports, and market data to determine competitive compensation plans.

Culture and Retention

  • Cultivated a positive work culture, ensuring all employees feel valued and supported.
  • Developed retention strategies to reduce turnover and foster employee loyalty.
  • Conducted exit interviews to understand the reasons behind separations and inform future retention strategies.
  • Partnered with leadership to foster a work environment that supports open communication, trust, and mutual respect.

Education

Bachelor of Science -

Dowling College

Skills

  • Recruitment strategies
  • Employee relations
  • Performance management
  • Compliance oversight
  • HR data analysis
  • Talent development
  • Benefits programs
  • Payroll administration

Certification

  • Notary Public
  • Human Resources Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full Time

Work Location

RemoteOn-SiteHybrid

Important To Me

Work-life balanceHealthcare benefitsWork from home optionPersonal development programs401k matchCompany Culture

Languages

English
Native language

Timeline

Assistant Director of Human Resources

The Center for Developmental Disabilities, Inc.
06.2023 - Current

Director of Human Resources Operations

University Support Services, LLC.
12.1997 - 04.2023

Bachelor of Science -

Dowling College