TRACY Greiner
Kalamazoo,MI
Summary
Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking.
Team-oriented, dependable and performance-driven. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
34
34
years of professional experience
Work History
Billing Specialist
Parchment Family Practice
02.2016 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Office Assistant
InterAct Of Michigan
04.2013 - 02.2016
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
Substitute Teacher, K-5
Kalamazoo Public Schools
09.2011 - 12.2012
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Title One Reading Teacher
Kalamazoo Public Schools
09.2008 - 05.2011
- Created positive and engaging environment in classroom that encouraged literacy skills.
- Supervised small reading groups of students.
Waitress Supervisor
Pappy's Place
03.1989 - 08.1995
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Supervised server staff and simultaneously served personal section of tables.
Education
No Degree - Medical Billing And Coding
Western Michigan University
Kalamazoo, MI12.2023
No Degree - Medical Office Assistance
Kalamazoo Valley Community College
Kalamazoo, MI12.2012
Associate of Arts - Education
Muskegon Community College
Muskegon, MI12.1988
Skills
- Billing Dispute Resolution
- Correspondence Writing
- Submitting Insurance Documents
- Till Counting
- Coding Proficiency
- Claim Processing
- Collection Practices
- Electronic Document Management System
- Accounts Receivable Expertise
- Review Documents
- Prepare Statements
- Verify Data
Timeline
Billing Specialist
Parchment Family Practice
02.2016 - Current
Office Assistant
InterAct Of Michigan
04.2013 - 02.2016
Substitute Teacher, K-5
Kalamazoo Public Schools
09.2011 - 12.2012
Title One Reading Teacher
Kalamazoo Public Schools
09.2008 - 05.2011
Waitress Supervisor
Pappy's Place
03.1989 - 08.1995
No Degree - Medical Billing And Coding
Western Michigan University
No Degree - Medical Office Assistance
Kalamazoo Valley Community College
Associate of Arts - Education
Muskegon Community College
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