Summary
Overview
Work History
Education
Skills
Timeline
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Tracy Grimm

Lewistown,PA

Summary

Dynamic Transportation Specialist with proven success at LIFE Geisinger in enhancing operational efficiency and fostering teamwork. Expert in GPS navigation and managing schedules, I excel in building strong relationships with participants and families, ensuring safety and satisfaction. Recognized for developing contingency plans that minimized disruptions during unexpected events. I have many years experience in caring for special needs children/adults and elderly. I also have many years experience in properly loading and transporting wheelchairs/special needs individuals.

Overview

22
22
years of professional experience

Work History

Transportation Specialist

LIFE Geisinger
08.2023 - Current
  • Developed contingency plans for various scenarios, ensuring minimal impact on operations during unexpected events.
  • Developed strong relationships with participants and families, resulting in decreased negative impact on daily plans.
  • Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
  • Enhanced transportation efficiency by optimizing route planning and scheduling.
  • Coordinated schedules and communicated changes to participants.
  • Worked with service providers to resolve issues and correct delays.

School Van Driver

Krise Transportation
10.2020 - 08.2023
  • Worked with special needs children. Watched closely for any type of medical condition and acted accordingly.
  • Kept a watchful eye on student behavior while driving to ensure the prevention of bullying or any other misconduct.
  • Worked closely with family of the children and nurses/teachers to maintain safety of a special needs child.
  • Responded calmly under pressure during unforeseen events such as road closures or inclement weather conditions, taking appropriate detours when necessary.
  • Communicated effectively with parents, teachers, and administrators regarding student behavior or concerns during transit.
  • Developed strong rapport with students to create a positive atmosphere within the school van setting.
  • Assisted children with special needs in boarding and exiting the van, ensuring their safety at all times.
  • Completed accurate records of daily mileage logs, maintenance checks, and incident reports as required by school policy.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Adhered to traffic regulations while exhibiting defensive driving skills, ensuring students'' safety during commutes.
  • Worked collaboratively with other drivers in coordinating pickup/drop-off schedules for various after-school activities or field trips.
  • Conducted regular inspections of the school van before starting daily routes to ensure proper functioning and compliance with safety standards.

MHMR Van Driver/School Van Driver

J & D Inc.
10.2013 - 10.2020
  • Transported disabled and special needs adult/elderly to and from local programs.
  • Loaded wheelchairs on a lift of a mini bus, safely fastened wheelchairs to floor using floor locks.
  • Handled emergency situations professionally, taking appropriate actions to ensure passenger safety and wellbeing.
  • Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
  • Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
  • Promoted safe driving habits within the team by consistently following traffic laws and regulations.
  • Conducted inspections on vehicles prior to use at beginning of shift each day.

Call Center Lead Supervisor

Wyndham
05.2003 - 03.2007
  • Managed a group of individuals to support a sales team.
  • Worked closely along side of HR with hiring and firing individuals in my department.
  • Worked closely with other sales teams and resorts to increase sales goals.
  • Trained sales teams based on my ideas that profited the company.
  • Contributed to company growth by consistently meeting or exceeding sales targets through proactive upselling techniques.
  • Led weekly meetings to discuss team goals, priorities, challenges, and progress updates, promoting open communication among staff members.
  • Ensured adherence to company policies and procedures while fostering a positive work environment that promoted teamwork collaboration among colleagues.
  • Developed comprehensive training materials to facilitate new hire onboarding and continuous skill development.
  • Trained team members on performance metrics and consumer behavior identification.

Education

No Degree - Xray Technician/Social Work

HACC
Harrisburg, PA

High School Diploma -

Lewistown Area High School
Lewistown, PA
06-1992

Skills

  • Safely transported elderly/adults/children
  • Experience with using a van lift
  • Experience with safely securing wheelchairs Using floor locks and seat belts Special needs children/adults in harnesses
  • Knowledgeable with transferring elderly/adults/children
  • Experience with personally caring for a parent with dementia Feeding, transferring and transporting
  • Experience with personally caring for a grandparent Feeding, transferring and transporting
  • Managing schedules
  • Documentation management
  • Team building
  • GPS navigation
  • Reliability
  • Multitasking Abilities

Timeline

Transportation Specialist

LIFE Geisinger
08.2023 - Current

School Van Driver

Krise Transportation
10.2020 - 08.2023

MHMR Van Driver/School Van Driver

J & D Inc.
10.2013 - 10.2020

Call Center Lead Supervisor

Wyndham
05.2003 - 03.2007

No Degree - Xray Technician/Social Work

HACC

High School Diploma -

Lewistown Area High School

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Tracy Grimm