Tracy Grymonprez
Summary
Highly successful Manager experienced at coordinating complex business programs. 15 year history of success utilizing well-developed planning, leadership and decision-making abilities. Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated to helping youth of all backgrounds broaden understanding and improve prospects. Supports educational, emotional and behavioral needs through activities, entertainment, and academic assistance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Youth Development Professional
W.A.R. In Process To Become A NONPROFIT
10.2023 - Current
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Took part in sports, games, and movie nights with children.
- Supervised youth and maintained security for each child under care.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Helped set appropriate goals and plans to achieve targets.
- Worked directly with at-risk or youth offenders to improve life skills.
- Assisted with educational needs through tutoring and homework assistance.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Monitored youth behavior and offered guidance and support for positive change.
- Supervised individuals in small group atmosphere to cultivate safety, independence, and structure.
- Wrote reports for family and caregivers, documenting progress, challenges, and therapy milestones.
- Implemented variety of fun and recreational activities for residents.
- Facilitated workshops and classes on anger management, life skills and drug and alcohol prevention.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Created and implemented individualized plans for individual youth.
- Established and maintained relationships with youth, families and community partners.
- Coordinated youth programs and activities to enhance life quality and self-esteem.
- Arranged and facilitated therapy sessions for individuals, couples, and families.
- Helped youth develop and achieve personal goals with close support.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Assisted in recruiting, hiring and training of team members.
- Monitored progress towards service plan goals.
- Identified target audiences to analyze characteristics, behavior and media habits.
- Analyzed conversion and bounce rates to measure success of content.
- Utilized digital publishing platforms to prepare well-structured drafts.
- Organized collected information to produce well-written articles.
- Created content with SEO keywords drawn from Google Analytics.
- Developed and implemented game levels with in-game mechanics.
- Tested programs and databases to identify issues and make necessary modifications.
- Set up promotional displays and equipment for special events and activities.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Built and established positive relationships with patrons, team members and supervisors.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed strong communication and organizational skills through working on group projects.
- Gained strong leadership skills by managing projects from start to finish.
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Organized and detail-oriented with a strong work ethic.
- Resolved problems, improved operations and provided exceptional service.
- Led individual and group counseling sessions to meet variety of therapeutic needs for recovering individuals.
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proven ability to develop and implement creative solutions to complex problems.
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Introduced students to positive and creative outlets such as drawing and poetry.
- Created workshops for youth to improve communication skills, teamwork and cooperation.
- Built lasting relationships with youth and parents or guardians.
- Planned and executed productive self-esteem building activities to promote personal growth and daily living skills.
- Counseled students regarding educational issues such as truancy, study habits and career planning.
- Gathered opinions and support from grass-roots supporters to solidify group position.
- Coordinated and managed volunteer activities for community service projects.
- Tracked service activities and outcomes against outlined plans and goals.
- Coordinated with different service providers to meet clients' individual needs.
- Educated young people about strategies for driving discussions and promoting social changes.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Assisted clients with obtaining housing, employment and support resources.
- Helped clients navigate social services system and access needed resources.
- Led group discussions and activities to meet different community needs.
- Approached issues proactively to best meet current and future community needs.
- Created educational materials to convey important information to service recipients.
Administrative Office Manager/Consultant Project Manager
AAG Inc
09.2002 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Delivered performance reviews, recommending additional training or advancements.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maintained extensive investment files and all archives for all managed funds.
- Developed and implemented policies and procedures and scaled for growth.
- Created mobile work environment using cloud-based document management system and web-based accounting system.
- Created new employee handbook, IT policies and disaster recovery procedures.
- Created document management system to reduce paper usage and improve accuracy of tracking.
- Assisted COO with planning and execution of office renovation.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Updated reports, managed accounts, and generated reports for company database.
- Collaborated to develop standard operating procedures manual for server room access, security access, monitoring systems and telephone system maintenance.
- Installed new property management applications.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Developed and initiated projects, managed costs, and monitored performance.
- Devised processes to boost long-term business success and increase profit levels.
- Developed complete business plans and operational strategies for new and existing business.
- Evaluated situations and delivered targeted solutions using various tools and resources.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Prepared annual budgets with controls to prevent overages.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Created and managed project plans, timelines and budgets.
- Educated staff on organizational mission and goals to help employees achieve success.
- Gathered, organized and input information into digital database.
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Provided detailed project status updates to stakeholders and executive management.
- Developed and implemented strategic project plans to meet business objectives.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Analyzed project performance data to identify areas of improvement.
- Reported regularly to managers on project budget, progress, and technical problems.
- Developed and implemented project plans and budgets to ensure successful execution.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Facilitated workshops to collect project requirements and user feedback.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Reviewed billing problems, researched issues, and resolved concerns.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Conducted performance reviews and implemented improvement plans.
- Performed testing for billing modules, enhancing new functionality and process improvements.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Utilized financial software to prepare consolidated financial statements.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Improved overall financial reporting by streamlining control processes and reporting structures.
Education
No Degree - Business Administration And Management, Education
University of La Verne
La Verne, CA06.2028
Associate of Science - Business Administration And Management
Mt San Antonio College
Walnut, CA01.2019
High School Diploma -
Chaparral High School San Dimas CA
San Dimas CA06.1996
Skills
- Strategic planning
- Key relationship management
- Marketing proficiency
- Leadership experience
- Financial administration
- Decision-making ability
- Clear communication skills
- Customer Service
- Outstanding Communication Skills
- Accurate Cash Handling
- Excellent Leadership Skills
- Executive Team Leader
- Financial Management
- Operations Management
- Performance Management
- Strategic Planning
- Policy Implementation
- Marketing
- Staff Development
- Expense Tracking
- Contract Management
- Business Administration
- Time Management
- Budget Control
- Verbal and Written Communication
- Team Leadership
- Schedule Preparation
- Customer Relationship Management (CRM)
- Performance Evaluations
- Complex Problem-Solving
- Group and Individual Sessions
- Crisis Intervention
- Abuse Identification
- Behavior Modeling
- Youth Advocacy
- Schedule Management
- Age-Appropriate Curriculum
- Mentoring
- Peer Counseling
- Relationship Building
- Team Collaboration
- Goal Planning
- Academic Assistance
- Child Programs
- Discipline Strategies
- Community Outreach
- Needs Assessment
- Program Planning
- Administration and Management
- Progress Evaluations
- Documentation Proficiency
- Emotional Awareness
- Human Resources
- Staff Education and Training
- Patient Assessment
Certification
- Certified Business:Management-Level I, Mt San Antonio College - 2015
- Certified Business Management-Level II, Mt San Antonio College - 2016
- Certified Business Small Business Management level I, Mt San Antonio College - 2015
- Certified Business: Human Resources Management Level I Mt San Antonio College - 2017
- Certified Business: Human Resources Level II, Mt San Antonio College - 2018
- Certified Business Small Business Management-II, Mt San Antonio College - 2016
- Certified Business: Human Resources Level III , Mt San Antonio College - 2018
- Certified Business :International Level I , Mt San Antonio College - 2015
- Certified Business: International Level II, Mt San Antonio College - 2016
- Certified Business: International Level III, Mt San Antonio College - 2017
- Master Builder/Sage/Intuit Training - 2018, 2019, 2020
- Certified Business Management Level III, Mt San Antonio College - 2018
- Certified Small Business Management Level III, Mt San Antonio College - 2017
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Timeline
Youth Development Professional
W.A.R. In Process To Become A NONPROFIT
10.2023 - Current
Administrative Office Manager/Consultant Project Manager
AAG Inc
09.2002 - Current
No Degree - Business Administration And Management, Education
University of La Verne
Associate of Science - Business Administration And Management
Mt San Antonio College
High School Diploma -
Chaparral High School San Dimas CA
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