Tracy Gworek

Lead Surgical Assistant/Medical Receptionist

Dr. Richard Fraziero

East Longmeadow, MA

01.2000 - 06.2019

Prepared OR suites for upcoming procedures by ensuring availability of necessary supplies and equipment.
Implemented strategies designed to reduce costs associated with purchasing materials and supplies utilized in surgical operations.
Provided emotional support to patients throughout their surgical experience.
Ensured proper handling and disposal of all specimens collected during surgical procedures.
Adhered to hospital policies and procedures concerning infection control practices and universal precautions at all times.
Attended staff meetings to discuss operational objectives related to quality assurance initiatives within the department.
Conducted pre-operative assessments on assigned patients including taking vital signs, reviewing medical history, assessing physical condition and recording results in patient charts.
Assisted physicians with patient transfer from recovery unit back into OR suite when needed.
Maintained accurate records on each case including documenting operative findings, supplies used and any complications that arose during the procedure.
Participated in continuing education activities related to new techniques or technologies in order to stay current on industry standards.
Supervised a team of surgical assistants while providing guidance throughout the duration of each procedure.
Performed administrative tasks such as ordering supplies, maintaining equipment inventories, and scheduling tests for patients pre-operatively.
Managed sterile field environment including setting up instrument trays for various types of surgeries.
Administered medications as prescribed by physician or nurse anesthetist prior to or during surgery.
Assisted operating room team with patient preparation and positioning prior to surgical procedures.
Provided direct assistance to surgeons by passing instruments, suturing tissue, retracting tissue and organs, and performing other duties under the direction of the surgeon.
Educated patients on postoperative care instructions prior to discharge from facility following surgery.
Communicated with nurses regarding patient needs before, during, and after surgery.
Monitored vital signs of patients during surgery and reported changes in patient status to the surgeon or other medical staff members.
Welcomed patients upon arrival, led to surgical area and managed procedure preparations.
Rendered aid to patients experiencing life-threatening emergencies during surgical procedures.
Protected unobstructed views for surgical staff with use of retractors, sponges and suctioning equipment.
Managed and maintained surgical suites by sterilizing and organizing equipment.
Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields.
Communicated with patients after surgery to assess recovery and mitigate complications.
Organized instruments and supplies to optimize surgical team efficiency.
Used hemostatic clamps, suture ligatures and electrocautery equipment to control bleeding.
Helped prepare team by assisting with gowning and gloving of staff.
Dressed wounds with antiseptic compounds and sterile coverings to protect surgical sites and promote healing.
Actualized inventory management procedures to control medications and supplies as well as to rotate stock and remove expired medications.
Performed pre-operative and post-operative examinations to check patients' vitals and health status.
Created and maintained sterile operating fields to minimize infection risks.
Provided surgical support to help surgeon execute safe operations and procedures resulting in positive patient outcomes.
Demonstrated appropriate techniques to assist surgeons with closure of incisions.
Analyzed patient chart data and identification to verify accurate information.
Exhibited confidence to work extremely well under pressure and with variety of physicians of different temperaments.
Updated patient files to record medications prescribed and medical histories.
Follows complex and comprehensive verbal and written instructions.
Educated patients on diagnoses, treatment plans and post-operative care by providing instructions on medication self-administration and home care.
Sanitized and maintained surgical instruments and equipment to minimize infection risks.
Communicated with professionalism and compassion when interacting with surgical team and patients.
Organized supply room and ordered supplies and equipment.
Assisted physicians during diagnosis and treatment, as well as assisting during surgery.
Controlled bleeding during surgical procedures by clamping and ligating blood vessels.
Maintained a clean reception area by restocking supplies, cleaning furniture surfaces and vacuuming carpets.
Verified patient demographics, entered data into electronic health record system and provided support to physicians.
Processed payments, reconciled accounts receivable reports and generated invoices for services rendered.
Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
Provided customer service to patients including answering questions about treatments or services offered by the practice.
Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
Monitored appointment schedules to ensure timely arrival of patients for their scheduled visits.
Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
Greeted patients, verified insurance information and collected copays.
Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
Assisted in preparing treatment rooms for patient examinations by stocking supplies and ensuring proper sanitation standards were met.
Scheduled appointments, managed patient records and updated medical histories.
Called patients to confirm scheduled appointments and obtain additional details.
Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
Handled correspondence, managed files and performed other clerical duties for office staff.
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Checked patients in and out for appointments and collected co-payments.
Protected patients by observing strict HIPAA guidelines.
Straightened up waiting room to maintain neat and organized space.
Took messages from patients and promptly relayed to appropriate staff.
Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
Communicated with patients with compassion while keeping medical information private.
Answered telephones and directed calls to appropriate medical or adminstrative staff.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Scheduled and confirmed patient appointments and consultations.
Ordered and maintained supply inventory for medical office.

Summary

Overview

Work History

Mail Handler

Lead Surgical Assistant/Medical Receptionist

Education

Some College (No Degree) - Travel And Tourism

Skills

Certification

Timeline

Mail Handler

Lead Surgical Assistant/Medical Receptionist

Some College (No Degree) - Travel And Tourism

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