Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

TRACY HAIGLER

Smyrna,TN

Summary

I am very familiar with environments ran by phone or computer. I am also familiar with the customer service field. I am qualified to prepare quotes, manage medical supplies, as well as creating budgets for central supply departments. I am capable of managing things on my own or with partner assistance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

29
29
years of professional experience

Work History

Call Coordinator

Technical Safety Service's
11.2017 - Current
  • Streamlined call coordination processes for improved productivity and reduced wait times.
  • Effectively navigated complex software systems, updating client information accurately as needed.
  • Kept an organized workspace while multitasking multiple phone lines and administrative tasks simultaneously.
  • Continuously pursued professional development opportunities, leading to increased knowledge and skillset within the role of Call Coordinator.

Customer Service Representative

Max'Mobility
09.2016 - 06.2017
  • Laid off due to low work load, Answered phones , prepared quotes for smart drive , interactive on email and phone with inter dealers of company.

Service Coordinator

Numotion
09.2015 - 09.2016
  • Same duties as presented with Holland Medical.

Administrative assistant

Univita of TN Holland Medical
09.2002 - 08.2015
  • Verify insurance , code and fill out health insurance claim forms, assist customers with proper medical supply fitting , scheduled drivers for deliveries and repairs.

Central Supply Manager

The Windsor House
01.1999 - 09.2002
  • Responsible for all supply purchasing for entire resident facility, inventory budget for central supply department, all stocking for nursing stations, responsible for resident supplies billing and reports.

Purchasing Asst

Nova Care Therapyeducation
03.1997 - 01.1999
  • All purchasing and billing for physical/speech/occupational therapy, assisted in therapy evaluations.

Collector

Check Care Systems
05.1995 - 03.1997

Education

High School Diploma -

Stratford High School
Stratford, OK
01.1987

Skills

  • Creative problem solver
  • MS Windows proficient
  • Dynamics
  • Medical terminology knowledge
  • Exceptional communication skills
  • Quick learner
  • Strong client relations
  • Multi-line phone talent
  • Scheduling appointments
  • Call Routing
  • Sales Force
  • CRM Software

Additional Information

Received award for collector of the month (2 months consistently) at Check Care Systems.

References

References are available upon request.

Timeline

Call Coordinator

Technical Safety Service's
11.2017 - Current

Customer Service Representative

Max'Mobility
09.2016 - 06.2017

Service Coordinator

Numotion
09.2015 - 09.2016

Administrative assistant

Univita of TN Holland Medical
09.2002 - 08.2015

Central Supply Manager

The Windsor House
01.1999 - 09.2002

Purchasing Asst

Nova Care Therapyeducation
03.1997 - 01.1999

Collector

Check Care Systems
05.1995 - 03.1997

High School Diploma -

Stratford High School

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