Tracy Hanf
Child Advocate
Englewood,CO
Summary
Compassionate Advocate with outstanding communication skills. Goes extra mile to provide assistance to victims of abuse through proficient knowledge of court procedures, network of resources and hard work. Passionate [Job Title] with commitment to supporting clients in all aspects of cases. Excellent communication and relationship building skills with diverse audiences. Friendly and engaging with strong team collaboration abilities. Motivated professional offering [Degree] in [Area of study]. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Woman With Child(ren) Advocate
The Family Tree
Englewood, CO
01.2010 - 01.2024
- Used meetings to help clients prioritize actions and establish short- and long-term goals related to [Type] issue.
- Counseled clients on how to avoid future litigation.
- Contributed to professional development initiatives for continuous improvement and updated knowledge of current trends and industry best practices.
- Used [Software] and [Software] to produce reports and business correspondence.
- Provided direct support, coaching and intervention to increase self-sufficiency and goal attainment.
- Maintained detailed records of all client interactions including notes from meetings and phone calls.
- Received promotion to [Type] position based on dedicated work ethic and legal acumen.
- Assisted participants in achieving financial goals by creating spending plans and budgets.
- Made appropriate referrals and follow-up referrals to be certain families received needed services.
- Provided advice to clients regarding their options for resolving disputes or legal issues.
- Advocated for victims during difficult situations by filing police reports and connecting to needed services.
- Answered phones, greeted clients, scheduled appointments and made travel arrangements.
- Completed reports, paperwork and documentation accurately and on time.
- Identified appropriate community resources and provided referrals for services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated with others to discuss new opportunities.
Child Activities Coordinator/Case Manager
Volunteers of America Brandon Center
, Colorado
10.2007 - 01.2012
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Paid attention to detail while completing assignments.
- Cultivated interpersonal skills by building positive relationships with others.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Group Leader
Child Development Center
Englewood , CO
10.1997 - 10.2007
- Coordinated, planned, developed and implemented activities designed to enrich the lives of children between 1 and 3 years old.
- Provided a safe nurturing environment for children in a child care setting.
- Contributed to children's care by planning and participating in assessment, developing service plan goals and maintaining progress notes.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Monitored program performance and outcomes for successful delivery of services.
Education
BBA - Social Work
School of Social Work
Denver, CO01-2008
Skills
- Pick top skills
- Policy Development
- Risk Mitigation
- Resource Management
- Mentorship
- Conflict Resolution
- Flexible and Adaptable
- Supervision and Leadership
- Multitasking
- Critical Thinking
- Problem-Solving
- Troubleshooting
- Training Delivery
- Mediation
- Document Review
- Analytical Reasoning
- Client Representation
- Client Representation and Advisement
- Creative and Critical Thinking
- Team Collaboration
- Document Preparation
- Collaboration and Teamwork
- Case Management
- Events Planning
- Effective Multitasking
- MS Office Proficient
- Database Management
- Non-Profit Operations
- Staff Supervision
- MS Office
- Establishing Effective Relationships
- Document Management
- Advanced Word Processing
- Support Services
- Policy Knowledge
- Building Trust and Relationships
References
References available upon request.
Timeline
Woman With Child(ren) Advocate
The Family Tree
01.2010 - 01.2024
Child Activities Coordinator/Case Manager
Volunteers of America Brandon Center
10.2007 - 01.2012
Group Leader
Child Development Center
10.1997 - 10.2007
BBA - Social Work
School of Social Work
Similar Profiles
Kristen CopenhaverKristen Copenhaver
Director of Grants Management at The Family TreeDirector of Grants Management at The Family Tree
Faith RaynerFaith Rayner
Assistant Teacher at Family Tree Child Development CenterAssistant Teacher at Family Tree Child Development Center
Taylor PhoenixTaylor Phoenix
Certified Nursing Assistant at Family Tree of MorganCertified Nursing Assistant at Family Tree of Morgan