Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Harper

Grand Haven

Summary


Energetic professional with experience in patient care and optimizing treatment processes. Reliable, adaptable, and skilled in managing patient interactions and medical documentation. Known for excellent communication, problem-solving abilities, and empathetic patient support.

Overview

24
24
years of professional experience

Work History

Patient Care Technician

DaVita Dialysis
09.2024 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Center Supervisor

Biolife Plasma Services
10.2019 - 09.2024


  • Maintained compliance with company policies, objectives, and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Provided guidance and support to laboratory personnel.

Administrative Assistant

Rowland Mold & Machine
05.2014 - 12.2018
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

Store Manager

Bath & Body Works Inc.
08.2001 - 04.2014
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

Bachelor of Arts - Outdoor And Environmental Recreation

Central Michigan University
Mount Pleasant, MI
12.1996

Skills

  • Plasmapheresis
  • CPR certification
  • In Center Hemodialysis
  • Maintaining Patient Electronic Health Record
  • Infection control
  • Time management

Timeline

Patient Care Technician

DaVita Dialysis
09.2024 - Current

Center Supervisor

Biolife Plasma Services
10.2019 - 09.2024

Administrative Assistant

Rowland Mold & Machine
05.2014 - 12.2018

Store Manager

Bath & Body Works Inc.
08.2001 - 04.2014

Bachelor of Arts - Outdoor And Environmental Recreation

Central Michigan University

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