Tracy Harrell

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
• Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
• Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
• Improved team morale and cohesion with regular team-building activities and open communication channels.
• Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
• Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
• Daily billing for medical services.
• Answer phones
• Filing
• Insurance verification
• Trouble shooting insurance denials

Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.

Reviewed collection reports to determine status of collections and amounts of outstanding balances.

Maintained integrity of general ledger, including chart of accounts.

Posted receipts to appropriate general ledger accounts.

Processed accounts receivable and accounts payable.

Produced monthly reports using advanced excel spreadsheet functions.

Interviewed clients to determine current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance.

Maintained and updated collections tracking spreadsheet to help organize payment information.

Responsible for more than three million dollars in inventory located at 9 different locations within state.

Maintained state database with all property control with descriptions, serial numbers and cost.

Tagged all inventory with tag created for agency.

Completed annual survey reporting all findings to Division of Property Control.

Ordered and distributed office supplies while adhering to a fixed office budget.

Directed guests and routed deliveries and courier services.

Answered and managed incoming and outgoing calls while recording accurate messages.

Greeted numerous visitors, including VIPs, vendors and interview candidates.

Analyzed and evaluated monthly and quarterly financial statements.

Scheduled contractors for maintenance issues.

• Provided clerical support to company employees by copying, faxing, and filing documents.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Conducted research on behalf of executive staff members as required to support informed decision-making processes within organization.
• Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
• Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
• Safeguarded sensitive information by implementing strict confidentiality protocols in handling of documents and communications.
• Responded to inquiries from callers seeking information.
• Supported executive decision-making by preparing agendas, taking minutes during meetings, and distributing relevant information.
• Kept reception area clean and neat to give visitors positive first impression.
• Emphasized accuracy and attention to detail with thorough proofreading efforts, ensuring error-free documentation for both internal and external communications.
• Contributed to positive work environment by demonstrating professional etiquette in all interactions with colleagues and clients alike.
• Expedited travel arrangements for executives by coordinating flights, accommodations, transportation services, and itineraries as needed.
• Optimized time management with meticulous calendar maintenance, ensuring timely completion of tasks and projects.
• Maintained inventory of office supplies and placed orders.

• Organized paperwork for doctors, nurses, and patients.
• Assisted nursing staff with daily tasks, contributing to well-organized and functional ward environment.
• Documented latest information in computer system and printed paperwork.
• Stored and retrieved permanent records on daily basis.
• Contributed to positive ward atmosphere through friendly interactions with patients, families, and staff members.
• Trained new Ward Clerks on best practices for administrative duties, contributing to knowledgeable workforce that maintained high standards of service quality.
• Maintained accurate patient records, ensuring confidentiality and adherence to HIPAA regulations.
• Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions of care.
• Supported physicians by promptly providing accurate patient information, facilitating timely decision-making and treatment plans.
• Skillfully managed multi-line phone system, directing calls to appropriate departments and taking messages when needed.
• Elevated overall effectiveness of ward by consistently monitoring and updating patient boards, ensuring all pertinent information was visible to staff members.
• Optimized workflow within ward by creating efficient systems for organizing paperwork such as forms and charts.
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