Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Tracy Harris

Maumelle ,AR

Summary

Dynamic Environmental Services Director with a proven track record at Crothall Healthcare Services, excelling in supply chain management and budget oversight. Achieved significant improvements in operational efficiency and compliance with OSHA standards. Skilled in employee training and quality control, fostering a culture of excellence and safety in high-pressure environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Environmental Services Director

Crothall Healthcare Services at UAMS
Little Rock , AR
12.2023 - 01.2025
  • Implemented new or improved supply chain processes to enhance efficiency or performance.
  • Boosted KPIs and continuous improvement strategies to enhance logistical operations
  • Managed end-to-end supply chain operations, ensuring timely delivery of products.
  • Developed and maintained annual budgeting process, including forecasting and analysis.
  • Worked effectively in team environments to make the workplace more productive.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Delegated work to staff, setting priorities and goals.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Provided support to management in areas such as recruitment, training, performance reviews, and disciplinary actions.
  • Wrote and submitted final reports detailing successes and failures in each investigation and recommended corrective actions.
  • Ensured compliance with all regulatory requirements related to infection prevention and control.
  • Trained staff members on appropriate methods for disposing of hazardous waste materials.
  • Assisted in developing and implementing OSHA safety compliance plans.
  • Collaborated with engineers or physicians to institute control or remedial measures for hazardous or potentially hazardous conditions or equipment.
  • Responded promptly to inquiries from staff members regarding OSHA regulations.

Assistant Director of Environmental Services

Crothall Healthcare Services at UAMS
Little Rock , AR
05.2021 - 11.2023
  • Analyzed business performance data and forecasted business results for upper management.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Implemented quality control measures to uphold company standards.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Trained, coached, and mentored new operations managers and personnel on all aspects of their job duties.
  • Managed daily workflow to ensure timely completion of tasks within budgeted hours.
  • Conducted regular inspection rounds to ensure cleanliness and maintenance of patient rooms, public areas, offices, lobbies, and other assigned areas.

Environmental Services Operations Manager

Crothall at UAMS
Little Rock , AR
07.2020 - 04.2021
  • Prepared staff work schedules and assigned team members to specific duties.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Created detailed reports on the performance of individual departments within operations.
  • Measured and reviewed performance via KPIs
  • Delegated work to staff, setting priorities and goals.
  • Communicated guest service scores to drive improvement and higher guest satisfaction.
  • Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Used cleaning chemicals following proper guidelines.
  • Checked inventory for required supplies and made lists for needed cleaning products.

Unarmed Security Guard

Vinson Guard Agency
New Orleans, LA
09.2019 - 05.2020
  • Identified potential threats or hazards onsite and took appropriate action to address them in a timely manner.
  • Apprehended and removed trespassers from facility grounds.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Responded to alarms and investigated disturbances promptly and effectively.
  • Patrolled large commercial facility on irregular schedule to look for suspicious activities.

Education

High School Diploma -

O.P. Walker High School
New Orleans, LA
05-2013

Some College (No Degree) - Sports Medicine

Southern University At New Orleans
New Orleans, LA

Skills

  • Supply chain management
  • Budget management
  • Quality control
  • OSHA compliance
  • Hazardous waste disposal
  • Inventory management
  • Employee training
  • Waste management

Affiliations

Special effects make up artist

Enjoys playing beach volleyball

Accomplishments

  • 2024 AM Director of the YEAR

Certification

  • N95 Certified
  • 2024 Safety Champion

References

References available upon request.

Timeline

Environmental Services Director

Crothall Healthcare Services at UAMS
12.2023 - 01.2025

Assistant Director of Environmental Services

Crothall Healthcare Services at UAMS
05.2021 - 11.2023

Environmental Services Operations Manager

Crothall at UAMS
07.2020 - 04.2021

Unarmed Security Guard

Vinson Guard Agency
09.2019 - 05.2020

High School Diploma -

O.P. Walker High School

Some College (No Degree) - Sports Medicine

Southern University At New Orleans

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Tracy Harris