Tracy Hatton

I had a client that was in a wheelchair I was responsible for cleaning his home, cooking for him ,taking him to doctors, grocerie shopping , picking up his medicine, bathing him , dressing him Monday thru Friday

• Assisted clients with daily living activities and personal care needs.
• Monitored client health and reported changes to healthcare professionals.
• Administered medications as prescribed by healthcare providers.
• Assisted clients with mobility and transportation to appointments.
• Maintained a clean and safe environment for clients at home.
• Collaborated with family members to ensure client needs were met.
• Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
• Maintained clean and well-organized environment for client happiness and safety.
• Changed bed linens and maintained a clean living environment for the client's safety.
• Assisted clients with bathing, dressing, and incontinence care.
• Helped clients stay happy and healthy by providing mental and emotional support.
• Helped clients move in bed, stand or walk using proper body mechanics techniques.
• Prepared meals and snacks according to prescribed diets.
• Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
• Helped client with medication self-administration.
• Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
• Improved patient outlook and daily living through compassionate care.
• Recorded daily notes about client conditions, treatments provided and progress made.
• Developed strong and trusting rapport with patients to facilitate smooth, quality care.
• Took initiative to ensure all tasks were completed efficiently within the designated time frame.
• Reported any changes in the client's physical or emotional condition to supervisor immediately.
• Aided with mobility and independence for disabled individuals and continually monitored safety.
• Monitored vital signs such as temperature, pulse rate, blood pressure .
• Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
• Documented care provided and submitted notes to supervisor.

Hiring and firing, inventory, truck order,schedules, ran 18 employees.

• Oversaw daily operations to ensure smooth service and efficient workflow.
• Managed inventory levels to maintain product availability and quality standards.
• Trained and mentored staff on operational procedures and customer service excellence.
• Implemented standard operating procedures to enhance efficiency in store operations.
• Coordinated with suppliers to ensure timely delivery of fresh ingredients and materials.
• Conducted regular inspections of equipment and facilities for safety compliance.
• Developed staff schedules to optimize labor resources during peak hours.
• Collaborated with marketing teams on promotions to boost customer engagement and sales.
• Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities.
• Oversaw daily operations of multiple departments, ensuring compliance with established protocols.
• Resolved escalated customer service issues in a timely manner.
• Collaborated with marketing team to develop promotional campaigns for products or services.
• Negotiated contracts with vendors for goods or services needed by the organization.
• Monitored inventory levels, placing orders as necessary to maintain adequate supplies.
• Managed training programs for new employees, including orientation and onboarding activities.
• Developed and implemented operational policies and procedures to improve efficiency.
• Coordinated with other departments to ensure successful delivery of services.
• Conducted regular meetings with department heads to review progress against goals and objectives.
• Evaluated current systems and processes and developed plans for updating them as needed.
• Reviewed reports on operational performance metrics and identified areas of improvement.
• Provided strategic direction to staff members in order to maximize productivity.
• Ensured compliance with safety guidelines by regularly inspecting work areas.
• Recruited, hired, and trained new staff members according to organizational standards.
• Identified cost savings initiatives that could be implemented across all departments.
• Maintained up-to-date knowledge of relevant laws and regulations related to operations management.
• Established quality assurance processes to ensure customer satisfaction.
• Created and managed annual operating budget for the department.
• Implemented strategies for improving customer experience through enhanced product offerings or improved service delivery.

Unloaded trucks, ran a dumper,scan package on a line

• Unloaded cargo from delivery trucks using safe lifting techniques.
• Sorted packages by destination for efficient distribution in the warehouse.
• Operated forklifts and pallet jacks to move heavy items across the facility.
• Maintained cleanliness and organization in the unloading area for safety compliance.
• Collaborated with team members to streamline unloading processes and improve workflow.
• Inspected incoming shipments for damage or discrepancies before processing.
• Followed safety protocols to minimize workplace accidents during unloading tasks.
• Assisted in training new employees on unloading procedures and safety standards.
• Loaded and unloaded packages from loading dock to trucks.
• Unloaded incoming shipments and placed items onto designated pallets or shelves.

• I ran a crew of 6 cleaning for the court house, and probation building. 2 churches and a moose lounge and Ford truck dealer ship as a manager
• Oversaw daily operations and ensured adherence to company standards.
• Managed staff schedules and delegated tasks to optimize workflow.
• Trained new employees on cleaning procedures and safety protocols.
• Conducted regular quality checks to maintain service excellence.
• Developed training materials for staff development and performance improvement.
• Coordinated with clients to address service requests and concerns promptly.
• Implemented environmentally friendly cleaning practices across teams.
• Led team meetings to discuss goals, challenges, and solutions regularly.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Coached, mentored and trained team members in order to improve their job performance.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Trained employees on additional job positions to maintain coverage of roles.