Parts Counter Person
Rush Enterprises
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Demonstrated expertise in identifying alternative parts options when specific items were unavailable or discontinued, saving time for both staff and clients alike.
- Communicated effectively with suppliers to ensure timely delivery of requested parts for customers'' needs.
- Resolved customer complaints professionally, maintaining positive relationships with clients and fostering trust in the company''s services.
- Processed customer orders accurately and efficiently, contributing to repeat business.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Ordered parts from various distributors to fulfill demands.
- Adhered to company guidelines for performance and compliance.
- Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
- Helped increase overall sales by cross-selling related items based on customers'' specific needs or vehicle requirements.
