Tracy Hefner
Desert Hot Springs,California
Summary
Accomplished LVN Practice Supervisor with a proven track record at Eisenhower Medical Center, enhancing patient care through compassionate support and clinical documentation expertise. Excelled in leading staff development and infection control, significantly improving team cohesion and training outcomes. Skilled in diabetes management and healthcare software, driving better health outcomes and operational efficiency. California-Licensed Vocational Nurse with proven expertise in managing total nursing care and administering prescribed medications and treatments according to approved nursing techniques. Assists in delivery of patient care through nursing process of assessment, planning, implementation and evaluation. Demonstrated competency directing and guiding patient teaching and activities to promote individual treatment programs.
Overview
25
25
years of professional experience
1
1
Certification
Work History
LVN Practice Supervisor
Eisenhower Medical Center
06.2023 - Current
- Performed routine evaluations of each patient's status, needs, and preferences.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Managed time efficiently during busy shifts by multitasking effectively without compromising quality of care.
- Demonstrated strong clinical judgment by assessing symptoms quickly and prioritizing appropriate interventions accordingly.
Director of Staff Development/Infection Control Nurse
Rancho Mirage Healthcare and Rehabilitation Center
09.2003 - 12.2023
- Strengthened interpersonal relationships among team members by promoting open communication channels and conflict resolution techniques.
- Increased employee retention rates by creating engaging career growth opportunities.
- Supported organizational change initiatives by effectively managing the impact on staff and operations.
- Performed reviews of employee work performance to check for areas in need of additional training.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Managed all exempt employee coaching, training, and performance improvement actions.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Trained new hires to perform cross-training exercises with experienced workers.
CNA Instructor
California Nurses Educational Institute
01.2016 - 06.2023
- Conducted regular evaluations of course content, identifying areas for improvement and updating materials accordingly.
- Promoted teamwork among students through group projects, reinforcing collaboration skills necessary for success in healthcare settings.
- Evaluated student performance through assessments, adjusting instructional strategies to optimize learning outcomes.
- Delivered engaging lectures that effectively conveyed complex concepts related to patient care responsibilities and procedures.
- Enhanced CNA trainees'' skills by implementing hands-on learning experiences and interactive simulations.
- Contributed educational and clinical expertise to help optimize training courses and boost student learning.
MDS Coordinator
HCR ManorCare
10.1999 - 09.2003
- Identified areas of improvement in the facility''s quality measures through thorough analysis of MDS data, resulting in targeted interventions and better outcomes for residents.
- Provided guidance to nursing staff on accurate completion of Section GG assessments, enhancing overall documentation quality and supporting appropriate Medicare/Medicaid reimbursement rates.
- Set schedules for staff to start and complete MDS assessments and care plan meetings.
- Maintained up-to-date knowledge on CMS guidelines and changes to ensure accuracy in reporting and reimbursement processes.
Education
LVN License - Nursing
06-1999
Skills
- Compassionate Care
- Clinical Documentation
- Diabetes management
- Pediatric Care
- Vital signs monitoring
- Catheter Care
- Elderly Care
- Feeding Tube Assistance
- Tracheostomy Care
- Healthcare Software Proficiency
- Behavioral health support
- Oxygen therapy
- Postoperative care
Certification
BLS Certified
IV Certified
Timeline
LVN Practice Supervisor - Eisenhower Medical Center
06.2023 - Current
CNA Instructor - California Nurses Educational Institute
01.2016 - 06.2023
Director of Staff Development/Infection Control Nurse - Rancho Mirage Healthcare and Rehabilitation Center
09.2003 - 12.2023
MDS Coordinator - HCR ManorCare
10.1999 - 09.2003
Cooper Mountain College - LVN License, Nursing
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