Tracy Heinrich
Hastings
Summary
Dedicated Practice Manager with a proven track record at Hastings Internal and Family Medicine, excelling in medical billing and regulatory compliance. Skilled in employee training and financial analysis, I foster a collaborative environment while optimizing operations. My expertise in eClinicalWorks and team building drives efficiency and enhances patient care.
Strong work ethic and effective communication skills.
Overview
31
31
years of professional experience
Work History
Practice Manager
Hastings Internal and Family Medicine
Hastings
01.2004 - Current
- Medical billing.
- Manage staff schedules.
- Payroll
- Maintain financial records.
- Manage compliance programs: HIPAA, OSHA, OIG.
- Maintains accounts payable and receivable.
- Hiring of employees.
- Plan and run monthly all-staff meetings.
- Prioritize and organize tasks to efficiently accomplish goals.
- Quickbooks
- eClinicalWorks EMR
- Manage the inventory of medical and office supplies.
- Provides support and guidance to staff to maintain a collaborative work environment.
- Onboarding of new employees providing orientation materials and training sessions
Billing Manager
Eye ENT Specialists
Hastings
07.1998 - 12.2003
- Responsible for all aspects of medical billing for both ophthalmology and ENT
- Accounts Receivable.
- Researched complex billing issues using internal resources and external sources as needed.
- Prepared monthly reports on accounts receivable status and aging analysis.
- Managed daily cash postings, or other electronic methods of payment processing.
- Monitored delinquent accounts and worked with collections agency if necessary.
Practice Manager
Dr. Khdair
Monticello
06.1994 - 05.1998
- Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
- Created and maintained electronic record management (EMR) systems to store data and develop reports.
- Ordered supplies needed and kept tabs on inventory levels.
- Maintained financial records, including billing and accounts receivable and payable.
Education
Ophthalmology Technician -
Georgetown University
Washington, DCSkills
- Medical billing
- Employee training
- Financial analysis
- Payroll administration
- Regulatory compliance
- Inventory management
- Accounts payable
- Staff scheduling
- Team building
- Accounts receivable
- Time management abilities
- HIPAA, OSHA, OIG guidelines
- Medicare compliance
- Staff management
- Employee performance evaluations
- Reliability
- Electronic medical record software eClinicalWorks
Timeline
Practice Manager
Hastings Internal and Family Medicine
01.2004 - Current
Billing Manager
Eye ENT Specialists
07.1998 - 12.2003
Practice Manager
Dr. Khdair
06.1994 - 05.1998
Ophthalmology Technician -
Georgetown University
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