Summary
Overview
Work History
Education
Timeline
SoftwareEngineer
Tracy Hespelt

Tracy Hespelt

Business Systems Analyst
West Suffield,CT

Summary

Highly skilled and motivated professional who is adaptable and ambitious with strong problem solving and team working skills. Proven experience with operational duties, financial management, and staff supervision and development. Highly analytic thinker with demonstrated talent for planning, initializing, and implementing operational procedures and streamlining complex work procedures. Skilled communicator, able to build strong working relationships with colleagues, administrators, project consultants, and vendors. I am a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

30
30
years of professional experience
2
2
years of post-secondary education

Work History

Business Systems Analyst

Hartford Hospital
Hartford, CT
2017 - Current
  • Development, train, implement and maintain policy work queues, tools, and enhancements
  • Present new policies to Executive Leadership, Medical Executive Council, & Nurse Executive Council for approval and implementation
  • Ensure compliance with appropriate regulatory standards
  • Collaborate with Shared Governance Councils, Information Services and HHC System teams to ensure developed systems are compatible with overall hospital requirements, and standards
  • Provide support to staff by educating and training in the systems application and supporting report production to ensure requests are being met
  • Recognize abnormal reporting patterns and initiate corrective action where required and within scope of knowledge and expertise
  • Work collaboratively as a team member with user groups both within and across the hospital system; shares resources, information, tools and ideas that improve the department's services
  • Initiate self-development by maintaining a high degree of business function knowledge and current technologies, seeks opportunities to educate end-users, and peers to promote a continuous learning environment
  • Develop appropriate linkage by integrating department systems with other systems to ensure efficiency and facilitate flow of information across the hospital enterprise
  • Assume project leadership by providing the highest quality of system consulting in order to ensure overall customer satisfaction
  • Support Regulatory and Administrative needs for Department of Health (DPH); OSHA, and The Joint Commission
  • Document Unit Lead for Emergency Management Incident Command
  • Develop and Maintain Intranet and SharePoint sites
  • Ensure accuracy, data integrity and validity of data/analysis in all work
  • Manage recruitment, compliance, and on boarding of all clinical travel staff across hospital enterprise

Para Professional

Suffield Public Schools
Suffield, CT
2014 - 2017
  • Implemented modified curriculum to Identified Special Education (ISE) students
  • Executed Board Certified Behavior Analyst (BCBA) behavior plans for ISE students
  • Demonstrated ethical behavior and confidentiality of information about students in school environment and classroom
  • Received and maintained professional development and training in areas including: Applied Behavior Analysis (ABA), Prelinguistic Milieu Teaching (PMT), and Crisis Prevention Intervention (CPI)

Business Analyst

Bob’s Discount Furniture
Manchester, CT
2012 - 2014
  • Monitored, analyzed, and reported on financial performances
  • Developed, maintained, and refined the Company’s dynamic long-range financial models based on the Company’s current and future strategic opportunities in collaboration with business partners across the organization
  • Worked on various forecasting models; such as cash, capital, and business
  • Performed ad hoc analysis as needed to understand business performance and develops reporting tools to effectively and efficiently communicate results
  • Worked cross functionally with various departments with high degree of involvement with executives and members of our management teams
  • Provided financial models and dashboards with analysis on Return on Investments (ROIs), expenses, capital, and headcount trends; including variances of actual-to-budget and year-over-year

Supervisor/Analyst

Konica Minolta Business Solutions
Windsor, CT
1993 - 2012
  • Managed a team of 26 Customer Account Coordinators who were responsible for minimizing KMBS bad debt on our largest national and governmental accounts
  • Wrote and facilitated performance evaluations, tracked attendance, and ensured company goals were being met
  • Created training documentation and implemented training modules for staff
  • Examined and reengineered processes and reports based on feedback from business leadership to improve analysis and reporting
  • Oversaw field staff scheduling, budgets and expenses, the maintenance of a centralized training database, and the system testing of new applications for the Group
  • Prepared all Customer Master and Order Processing training documentation and facilitated all administrative training courses
  • Maintained systems by researching and resolving problems as well as maintained system integrity and security
  • Prepared reports by collecting, analyzing, and summarizing information

Education

Associate of Science - Hotel/Restaurant Management

Central Piedmont Community College
Charlotte, NC
1987 - 1989

Timeline

Business Systems Analyst

Hartford Hospital
2017 - Current

Para Professional

Suffield Public Schools
2014 - 2017

Business Analyst

Bob’s Discount Furniture
2012 - 2014

Supervisor/Analyst

Konica Minolta Business Solutions
1993 - 2012

Associate of Science - Hotel/Restaurant Management

Central Piedmont Community College
1987 - 1989

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Tracy HespeltBusiness Systems Analyst