Tracy Hilburn
West Monroe,Louisiana
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
39
39
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work History
Senior Grant Manager
HGA
11.2022 - Current
- Performs grant administration of FEMA PA funds allocated for recovery services due to the Oklahoma 2019 flooding
- Assists clients with FEMA eligibility and reimbursement determinations
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Owner/President
Bayou State Training & Consulting LLC
09.2022 - Current
- Develop and execute training that meets FEMA HSEEP guidelines
- Administer Active Shooter Awareness training to private and public organizations
- Non-Disaster Grant Administration
- Develop and write Emergency Operations Plans
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Emergency Manager
Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP)
05.2020 - 10.2022
- Acted as liaison between local and state agencies regarding emergency response through preparedness, prevention, response, recovery, and mitigation activities
- Provided support, guidance, assistance, and coordination to parish governments, regional and local organizations, volunteer and civic groups, state agencies and the business and professional community of Louisiana in the areas of homeland security and emergency preparedness activities
- Served as the primary point of contact for the parish’s officials about all GOHSEP/State related issues
- Collected, maintained, and used regional resources and critical operational information to assist state and local decision makers in emergency operations' decision-making
- Provided subject matter expertise, facilitate, and coordinate parish/regional grant project applications
- Strengthened relationships between various stakeholders through regular meetings, workshops, and conferences on emergency management topics.
- Secured grant funding for essential emergency management projects by writing persuasive proposals.
Project Manager
HGA
11.2020 - 03.2021
- Provided FEMA PA subject matter expertise for various recovery projects in Louisiana
- Supervised a team of PA Specialists
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Regional Coordinator
GOHSEP
01.2020 - 05.2020
- Managed notice procedures for all public meetings
- Administered the approved regional steering committee work plan
- Managed the timeline for regional steering committee formation, meetings, and coalition formation
- Coordinated and provided preparatory materials, research, and training for meetings
- Facilitated creation of a watershed project list and regional risk-reduction strategies
- Developed regional mitigation strategies
- Fostered strong relationships with key stakeholders, promoting collaboration and driving business development.
- Provided regular updates to senior management on regional progress, challenges, and opportunities for improvement.
Deputy Director
Ouachita Parish Office of Homeland Security and Emergency Preparedness (OHSEP)
12.2019 - 05.2020
- Served as Region 3 Coordinator for the Louisiana Watershed Initiative
- Duties included managing procedures for public meetings; administering regional steering committee work plan; facilitating creation of watershed project list and regional risk-reduction strategies; identifying long-term funding sources; guiding long-term resiliency planning efforts in coordination with the Louisiana Long-Term Recovery Subcommittee; and coordinating regional ordinances regarding land development, land use, and floodplain management
- Maintained an operating budget, expenditures, financial forecasts, and fixed asset listings
- Maintained and updated parish Emergency Operations Plan
- Managed Hazards Mitigation Plan requirements and the associated updates and modifications
- Maintained exercise program including planning, development, after-action reporting, and corrective action plan development
- Established local volunteer support assistance through Voluntary Organizations Active in Disasters (VOAD), Red Cross, United Way, etc
- Managed the parish Homeland Security Grant Program
- Coordinated disaster cost recovery
- Developed and implemented the parish Continuity of Operations (COOP) Plan
- Maintained a workable Emergency Operations Center (EOC) and Unified Command structure
- Coordinated the activities of all agencies during emergency/disaster operations
- Developed Needs Assessments and Vulnerability Assessments
- Developed strategic plans to achieve organizational goals, ensuring alignment with company''s mission and vision.
Operations Superintendent
Tensas Basin Levee District
04.2013 - 12.2018
- Engaged in planning and decision-making in areas such as the long-range objectives of flood and hurricane protection for the Tensas Basin Levee District area
- Performed planning (short-range), scheduling, and monitoring for all Board contracts and U.S
- Army Corps of Engineers contracts on all present and future projects
- Recognized critical problems and acted promptly and decisively to alleviate flooding potential; took charge quickly in crises; decided swiftly on alternative course of action
- Directed the work of subordinates; scheduled and allocated work; motivated subordinates; appraised their performance; maintained harmony among subordinates; responsible for employment and termination of subordinates
- Controlled allocation of human, financial, and material resources via such activities as assignment of supervisory responsibility, expense controls, performance goals, budgets, and employee relations responsibilities
- Applied advanced techniques and methods to address special problems, issues, or questions that few other people in the Board’s organization could do, providing decision-makers with crucial inputs in his areas of expertise
- Provided staff services to the Board; secured and consolidated facts and information for others; kept detailed and accurate records about projects, personnel, costs, schedules, etc
- Coordinated with other units to achieve organizational goals; directed and integrated the efforts of others over whom the Executive Director exercises no direct control; negotiated for organizational resources; handled conflict or disagreements when necessary
- Maintained a workable EOC and Unified Command structure
- Interacted with individuals external to the Levee District such as government and community representatives; promoted and assisted the Executive Director in negotiating the Board’s efforts toward flood protection
- Oversaw inventory management systems, ensuring accurate tracking of supplies and materials for smooth daily operations.
- Created a safe working environment by enforcing safety protocols and conducting routine inspections.
Director
Ouachita Parish OHSEP
05.2010 - 04.2013
- Maintained an operating budget, expenditures, financial forecasts, and fixed asset listings
- Maintained and updated parish Emergency Operations Plan
- Managed Hazards Mitigation Plan requirements and the associated updates and modifications
- Maintained exercise program including planning, development, after-action reporting, and corrective action plan development
- Established local volunteer support assistance through VOAD, Red Cross, United Way, etc
- Managed the parish Homeland Security Grant Program
- Coordinated disaster cost recovery
- Member of the State Interoperability Executive Committee
- Developed and implemented the parish COOP Plan
- Maintained a workable EOC and Unified Command structure
- Coordinated the activities of all agencies during emergency/disaster operations
- Developed Needs Assessments and Vulnerability Assessments
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Retired E8 Master Sergeant (Active Guard and Reserve AGR)
Louisiana Army National Guard
07.1985 - 03.2010
- Duty Assignments: Operations Sergeant (Master Sergeant E8), Recruiting Supervisor (Master Sergeant E8), Recruiter (Sergeant First Class E7), Operations NCO (Sergeant First Class E7), Senior Technical NCO (Sergeant First Class E7), Personnel and Staff NCO (Sergeant First Class E7), Construction Surveyor (Staff Sergeant E6)
Education
Some College (No Degree) - Liberal Arts
Excelsior College
Albany, NY 01.2011 - 05.2022
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Operations Management
Certification
Certified Floodplain Manager (CFM)
Certified Louisiana Emergency manager (LEM)
FEMA Homeland Security Exercise and Evaluation Program (HSEEP)
Timeline
Senior Grant Manager
HGA
11.2022 - Current
Owner/President
Bayou State Training & Consulting LLC
09.2022 - Current
Project Manager
HGA
11.2020 - 03.2021
Emergency Manager
Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP)
05.2020 - 10.2022
Regional Coordinator
GOHSEP
01.2020 - 05.2020
Deputy Director
Ouachita Parish Office of Homeland Security and Emergency Preparedness (OHSEP)
12.2019 - 05.2020
Operations Superintendent
Tensas Basin Levee District
04.2013 - 12.2018
Some College (No Degree) - Liberal Arts
Excelsior College
01.2011 - 05.2022
Director
Ouachita Parish OHSEP
05.2010 - 04.2013
Retired E8 Master Sergeant (Active Guard and Reserve AGR)
Louisiana Army National Guard
07.1985 - 03.2010
Similar Profiles
Neftali MedinaNeftali Medina
Electrical Designer at HGAElectrical Designer at HGA
Gage DugasGage Dugas
Quality Control Inspector at HGAQuality Control Inspector at HGA
Aariah WilliamsAariah Williams
Med Passing at HGAMed Passing at HGA
Ashley LewisAshley Lewis
Infection Prevention Data Abstractor at Parallon HealthcareInfection Prevention Data Abstractor at Parallon Healthcare
Sean WesleySean Wesley
Machine Operator at Gardner DenverMachine Operator at Gardner Denver