Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Known for effective team collaboration and adaptability to changing needs. Reliable and results-driven, ensuring seamless payroll operations and fostering positive workplace environment.
Overview
9
9
years of professional experience
Work History
Payroll Technician IV
City of Detroit, OCFO Department
01.2022 - Current
Assisted in processing payroll using HRIS systems to ensure timely and accurate employee payments.
Supported data entry tasks for employee hours and deductions to maintain payroll integrity.
Collaborated with team members to resolve payroll discrepancies and improve workflow efficiency.
Learned company policies regarding payroll regulations and compliance standards effectively.
Contributed to maintaining confidentiality of sensitive employee information throughout payroll processes.
Enhanced employee satisfaction by addressing payroll inquiries promptly and effectively.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Provided customer service to employees regarding payroll inquiries and issues.
Responded to employee questions and requests for information in timely and knowledgeable fashion.
Finance & Human Resources Assistant
Accounting Aid Soci
12.2020 - 02.2022
Facilitated onboarding processes for new employees, ensuring smooth adjustment to organizational culture.
Managed employee records with attention to detail, maintaining compliance with regulatory standards.
Assisted in recruitment efforts by screening resumes and coordinating interview schedules efficiently.
Developed training materials and resources to support staff development initiatives across departments.
Provided guidance on benefits administration, addressing employee inquiries and resolving issues promptly.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Managed daily financial transactions and ensured accuracy of financial records.
Assisted in budget preparation and monitored expenditure against forecasts.
Processed invoices and facilitated timely payments to vendors and suppliers.
Maintained confidentiality of sensitive financial information, safeguarding both company data and client privacy.
Supported management by processing invoices and documents with consistent on-time delivery.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Supported year-end closing activities, ensuring all transactions were properly recorded before the start of the new fiscal year.
Entered financial data into company accounting system with stringent adherence to data security protocols
Administrative Assistant II
State of Alaska, Department of Behavioral Health
07.2018 - 08.2019
Coordinated scheduling and logistics for departmental meetings and events.
Managed confidential client records using electronic health record (EHR) systems.
Developed and maintained filing systems to enhance document retrieval efficiency.
Assisted in preparing reports, presentations, and correspondence for stakeholders.
Streamlined office processes to improve workflow and reduce administrative delays.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Implemented best practices for data entry accuracy in behavioral health assessments.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
Assisted coworkers and staff members with special tasks on daily basis.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Administrative Assistant I
State Of Alaska, Department Of Fish And Game
10.2016 - 07.2018
Managed scheduling and coordination of meetings for department staff and external stakeholders.
Facilitated communication between various divisions within the Department of Fish and Game.
Maintained accurate records of correspondence, reports, and departmental documentation.
Developed and implemented improved filing systems to enhance information retrieval efficiency.
Collaborated on special projects focused on enhancing operational efficiency within the department.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Streamlined reconciliation processes, reducing errors and enhancing accuracy.
Ensured accurate and timely payroll processing for over 200 employees, maintaining employee satisfaction and compliance with labor laws.
Coordinated itineraries for domestic and international travel, optimizing schedules for efficiency.
Managed travel arrangements, ensuring compliance with company policies and budgetary guidelines.
Processed travel reimbursements in adherence to financial protocols and timelines.
Transportation Emergency Dispatcher at City of Detroit Department of TransportationTransportation Emergency Dispatcher at City of Detroit Department of Transportation
Senior Transportation Service Inspector at City of Detroit – Department of Transportation (DDOT)Senior Transportation Service Inspector at City of Detroit – Department of Transportation (DDOT)