Tracy Izor
Modesto,CA
Summary
Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities. Knowledgeable about nutrition, medication and differences between breeds. Maintains health of groups of animals by calmly controlling behaviors and anticipating problems. Responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Zookeeper
ROCKY SHORES KEEPER, Utah's Hogle Zoo
10.2021 - 08.2023
- Caring for animals including Harbor Seals, California Sea Lions, North American River Otters, grizzly and polar bears
- Developed and implemented enrichment plans to keep animals healthy and stimulated
- Consulted with veterinarians to diagnose problems and administered prescribed treatments
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Assisted with development of animal behavior modification plans..
- Educated visitors and staff on proper animal care and handling.
- Monitored animals for behavioral problems and signs of health issues.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Shark Safety Diver
One Ocean Diving
03.2015 - 10.2021
- Educating guests about shark behavior, biology, and conservation
- Kept guests safe while interacting with sharks in open ocean conditions
- Trained in trauma response and care for safety risks
- Managed up to 12 guests at a time in water
- Monitored shark behavior to maintain safety on tours
- Daily upkeep of boats to be clean and operable
- Working up to 12 hours a day in inclement weather
- Built personal relationships with guests to promote positive experiences
- Observing shark behavior and recognizing individual sharks for citizen science data
- Educational outreaches to community members and schools
DIVE MASTER, Kaimana Divers
04.2017 - 07.2019
- Met needs of different students by adapting teaching materials and methods
- Provided feedback, guidance and support to students on participation and performance
- Monitored student progress and provided individualized instruction to meet student needs and goals
- Worked closely with students and parents to increase positive feedback from parents and boost overall student success
- Sold higher levels of certifications
- Assisted guests in booking issues.
Yardhouse
11.2012 - 02.2017
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Resolved customer complaints promptly and professionally to maintain positive reputation
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
- Answered customers' questions, recommended items, and recorded order information
- Increased sales significantly by upselling higher-end products to customers.
Education
Animal Science studies
University of Hawaii
Skills
- Attention to Detail
- Customer Communication
- Work Prioritization
- Animal Care
- Problem-Solving
- Animal Observations
- Honest and Dependable
- Teamwork and Collaboration
- Disease Prevention
- Progress Documentation
- Meal Preparation
Certification
Certified PADI Dive Master
Timeline
Zookeeper
ROCKY SHORES KEEPER, Utah's Hogle Zoo
10.2021 - 08.2023
DIVE MASTER, Kaimana Divers
04.2017 - 07.2019
Shark Safety Diver
One Ocean Diving
03.2015 - 10.2021
Yardhouse
11.2012 - 02.2017
Animal Science studies
University of Hawaii
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