- I participate in low-impact exercises to strengthen core muscles
- Pilates
- Community Cleanup
- Fundraising Events
- I have a passion for photography and editing photos
- Crafting and DIY Projects
- Fashion
Tracy Jackson
Killeen,TX
Summary
Adept at data analysis and fostering teamwork, my tenure at Jackson Clerical enhanced project outcomes through meticulous research and effective collaboration. Excelled in utilizing Microsoft Office to streamline data collection and presentation, significantly contributing to knowledge expansion and project efficiency. Coordinate deliveries, all mail and packages (electronic and physical). Facilities support and compliance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Research Assistant
Jackson Clerical
09.2023 - Current
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
Intake Support Specialist II
Innovative Employment Solutions
10.2021 - 07.2022
- Analyzed trends in intake data for progam, identifying areas for potential improvement in service delivery.
- Supported case management teams by promptly providing necessary documentation and information for each client.
- Improved client satisfaction by efficiently managing intake processes and ensuring timely responses to inquiries.
- Ensured consistent service quality across the team.
- Provided ongoing support to clients throughout their engagement with our services, fostering long-term success.
- Developed strong relationships with community partners, leading to increased referrals for our services.
Case Management Assistant
Employment Solutions Of NY
04.2021 - 09.2021
- Coordinated community integration activities for clients, teaching life skills and independent living skills necessary for succeeding in permanent housing.
- Worked with homeless, diverse and low-income populations to assist in coping with mental health, substance abuse and recovery issues.
- Maintained up-to-date and accurate contacts and progress note records.
- Attended regularly scheduled case management and staff virtual meetings.
- Participated in ongoing professional development opportunities to stay current on best practices in case management assistance.
- Increased access to resources for clients by actively researching available community programs and services.
Environmental Specialist
Samaritan Medical Center
02.2018 - 02.2020
- Improved company compliance with environmental regulations through regular audits and evaluations of operations.
- Managed the remediation process for contaminated sites, restoring them to safe conditions for future use.
- Reduced environmental risks by conducting thorough site assessments and identifying potential hazards.
- Prevented fines or penalties by proactively addressing non-compliance issues identified during regulatory inspections or internal audits.
- Identified training for environmental compliance and implemented training to operations and other team members.
- Tracked key compliance metrics and implemented systems to improve performance.
- Enhanced workplace safety by implementing measures to prevent exposure to hazardous materials and contaminants.
Education
Undergraduate - Paralegal Studies
12-2024
- Honor Roll 2024
- Professional Development: 2024-Legal Professionals Association Introductory Seminar, 2025-Human Trafficking, Family Ethics and Contractual Agreements, Pursuing B.S. of Legal Studies, Professional Development in Legal Research
- Relevant Coursework: LAW105 Estate Administration and Probate Practice, LAW204 Business Law I, LAW206 Business Law II, LAW205 Legal Research, LAW201 Real Estate Law & Practice, LAW203 Civil Litigation Practice, LAW209 Family Law and Practice
- Cum GPA: 3.96
- Ranked in Top 25% of class
Skills
- Teamwork and collaboration
- Proficient in Microsoft office( Suite 365)
- Time management
- Problem-solving
- Data collection
- Multitasking and organization
- Data entry, analysis and proficiency
- Clerical Support
- Case planning
- Documentation skills
- Database research
- Creating presentations
- Project planning
- Legal ethics
- Appointment scheduling
Certification
- Microsoft Office Specialist (MOS) Certification
- Basic Life Support Certification (BLS)
- Paralegal Professional National Registry-2025
- NY Driver's License
- HIPPA certification- 2024
Interests
Timeline
Research Assistant - Jackson Clerical
09.2023 - Current
Intake Support Specialist II - Innovative Employment Solutions
10.2021 - 07.2022
Case Management Assistant - Employment Solutions Of NY
04.2021 - 09.2021
Environmental Specialist - Samaritan Medical Center
02.2018 - 02.2020
Post University - Undergraduate, Paralegal Studies
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