TRacy Jackson -Cain

• Operated with safety and skill to avoid accidents and delays.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Dropped and hooked trailers and changed configuration of equipment.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Completed routine maintenance on truck to keep in working order.
• Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
• Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
• Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
• Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
• Documented mileage, deliveries, pickups, customer issues and damages.

• Estimated customer-loaded container volume by sight, reporting overweight boxes immediately to dispatcher for direction when at risk of exceeding maximum tonnage.
• Positioned and returned container on customer's property with lids and doors properly replaced and containers located without risk of obstruction traffic flow or driveway entrances.
• Worked closely with supervisors to improve route efficiencies and identify best practices.
• Notified supervisor of incidents injuries or property damage, awaiting direction, and avoiding taking action or making statements without company authorization.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

• Assisted picking clients doctor appointment.

Coordinate with caregivers, families, social services agencies.

• Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
• Monitor the program to ensure effectiveness quality care compliance applicable with regulation and standards and identify areas of improvement.