Tracy James
Collinsville,OK
Summary
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Compassionate foster parent with 8 years of experience in foster care settings. Skilled at managing multiple cases with great attention to detail and knowledge of local resources. Known for providing caring and comprehensive support to families and children.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Foster Care Provider
Oklahoma Department of Human Services
Tulsa, OK
12.2016 - Current
- Provided foster care services to children in need of a safe and nurturing environment.
- Developed individualized treatment plans for each child based on their needs and goals.
- Created daily schedules that incorporated educational, recreational, and therapeutic activities.
- Monitored the physical and mental health of children in the foster care system.
- Facilitated meetings with social workers, teachers, therapists, and other professionals as needed.
- Assisted in developing life skills such as budgeting, cooking, cleaning, job searching.
- Organized social events for children to interact with one another outside of the home setting.
- Adhered to state policies regarding licensing requirements and regulations related to foster care services.
- Responded promptly to emergency situations while working with families in crisis.
- Attended court hearings when necessary to advocate for the best interests of the children.
- Supervised visits between biological parents and their children while ensuring safety protocols were followed.
- Participated in continuing education opportunities related to foster care services.
- Assisted in completing homework assignments and school projects to support child's education.
- Helped reunify birth families through coordinated visitation.
Secretary
Hillcrest Hospital
Tulsa, OK
08.2011 - 02.2012
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Produced and distributed memos, newsletters and other forms of communication.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
Unit Secretary
Hillcrest Hospital
Tulsa, OK
09.2009 - 08.2011
- Collected discharge summaries from nurses or physicians before release of patients from the facility.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Managed unit call reception and routed calls to correct department.
- Processed physician orders ensuring accuracy of documentation prior to submission for approval.
Certified Nursing Assistant
Interim Home Health
Tulsa, OK
05.2002 - 08.2009
- Responded quickly to emergency situations involving sudden illness or injury.
- Observed and reported unusual symptoms and changes to charge nurse.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed patients for any changes in their physical or mental condition.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Education
High School Diploma -
Tulsa Community College
Tulsa, OK05-1997
Skills
- Meeting Coordination
- Supply Restocking
- Customer Service
- Office Administration
- Appointment Scheduling
- Supply Ordering
- Calendar Management
- Mail Distribution
- Child Development Knowledge
- Safety Planning
- Nutrition Planning
- Activity Planning
- Transportation Coordination
- Positive Reinforcement
- Educational Support
- Family Support
- Time Management
- Multitasking
- Active Listening
- Written Communication
- Relationship Building
Certification
- local, state, and federal background check.
Professional references
- Casey Delozier 918-645-0331 bhcm 2
- Rebecca West 918-703-9702 Court Liaison
Personal References
- Lorie Matias 918-282-0001
- Hazel Mosier 918-284-2024
Timeline
Foster Care Provider
Oklahoma Department of Human Services
12.2016 - Current
Secretary
Hillcrest Hospital
08.2011 - 02.2012
Unit Secretary
Hillcrest Hospital
09.2009 - 08.2011
Certified Nursing Assistant
Interim Home Health
05.2002 - 08.2009
High School Diploma -
Tulsa Community College
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