Tracy Jay Huebner
Newport Beach,CA
Summary
Accomplished professional with a diverse background spanning executive leadership in education, hospitality management, retail sales and construction. Proven expertise in directing operations, optimizing customer experiences, and driving organizational success across dynamic environments. Adept at managing large-scale events, overseeing frontline operations, and delivering exceptional service in both corporate and retail settings. Known for leadership, problem-solving, and interpersonal skills that consistently exceed expectations and foster collaborative team environments.
Overview
49
49
years of professional experience
Work History
Executive Director
Corona Dance Academy
01.2016 - 01.2024
- Leadership role that is responsible for overall operations, strategic direction, financial health
- Strategic Leadership - vision and strategy, planning long and short term
- Financial Management - budgeting, fundraising, financial reporting
- Program Development - curriculum, innovation, new programs/classes to attract students with emerging trends in dance education
- Staff Management - recruitment/performance
- Administrative duties
- Student and Parent relations
- Event Management - production planning and coordination, equipment and technical setup, lighting, sound/music, backdrops,( video) pictures, stage management, sets/props, rehearsal and performance management, front of house management, communication and coordination
Founder and Executive Director
Classical Dance Center Tustin
01.1994 - 01.2018
Founder and Executive Director
Classical Dance Center Newport Beach
01.2001 - 01.2008
Senior Catering Sales Manager
Newport Beach Marriott Hotel and Tennis Club
01.1985 - 01.1994
- Overseeing and driving the sales effort focusing on corporate and leisure markets to maximize revenue and achieve sales targets
- Sales Strategy and Planning - strategic development, market analysis
- Client Acquisition and Relationship Management - lead generation, client meetings, relationship building
- Sales and Revenue Management - revenue targets, pricing strategies, contract negotiations
- Team Leadership and Collaboration - team management, cross department coordination
- Sales and Activities Reporting
- Marketing and Promotions - campaigns, promoting materials
- Client Service and Problem Resolution
- Budget and Financial Management
- Training and Development
Catering Sales Manager
Newport Beach Marriott Hotel and Tennis Club
01.1985 - 01.1994
- Sales and Business Development - lead generation, client meeting, negotiation
- Event Planning and Coordination - proposal development, event design, hotel coordination
- Client Relationship Management - customer service and follow up
- Marketing and Promotion - strategy, collateral brochures, menus, digital content
- Budget and Financial Management - pricing, revenue tracking
- Team Collaboration - coordination with Chef, banquet staff and event coordinators, training for support catering staff on service standards, menu knowledge, customer interaction to enhancing quality
- Administrative Duties - documentation, reporting sales performance, market trends, client feedback and Management Reviews
- Industry Knowledge - trends for competitor, activities and industry trends, compliance for health and safety
Convention Service Manager
Newport Beach Marriott Hotel and Tennis Club
01.1985 - 01.1994
- Event planning and coordination
- Event design
- Coordinate hotel departments
- Client consultation
- Contract management and negotiation
- On site management with the event execution, problem solving and staff supervision
- Client relations of customer service and feedback
- Budget and financial management, billing and cost management
- Marketing and sales support
- Operational efficiency
- Training and mentor staff
Banquet Captain
Newport Beach Marriott Hotel and Tennis Club
01.1985 - 01.1994
- Making sure the events run smoothly
- Event coordination
- Staff management
- Client interaction
- Service quality
- Inventory management
- Event setup and breakdown
- Problem solving
- Compliance with health safety & sanitation
- Communication with departments, kitchen and front office for seamless execution
- Report and feedback
Banquet Server
Newport Beach Marriott Hotel and Tennis Club
01.1985 - 01.1994
- Set up and preparation
- Food and beverage service
- Guest interaction
- Event coordination
- Clean up compliance
Hotel Front Office Manager
Westin Hotel South Coast Plaza
01.1982 - 01.1985
- Overseas daily operations of front office central to maintaining high standards
- Guest Service Management - guest experience and resolution, service excellence
- Team Supervision and Development - staff management, training, scheduling
- Operational Efficiency - coordination of departments
- Reservations and Billing Management
- Administrative duties - reports of occupancy, revenue, guest feedback, staff performance
- Guest relations
- Security and safety emergency procedures
- Financial management
- Technology systems
- Guest satisfaction initiations
Hotel Night Manager
Westin Hotel South Coast Plaza
01.1982 - 01.1985
- Oversees Hotel Operations during the night shift
- Guest service and satisfaction operational efficiency around clock
- Supervision and staff management
- Operational Management - shift handover, problem solving
- Safety and Security
- Financial Management - night audit, cash handling
- Communication - reporting occupancy, financial and guest response, coordinate department housekeeping, maintenance, security
- Administrative Duties - record keeping, incident reports, maintenance request, guest interactions, documentations
- Guest Experience - personalized service, conflict resolution complaints
Front Desk Clerk
Westin Hotel South Coast Plaza
01.1982 - 01.1985
- First point of hotel contact
- Guest check in & checkout
- Reservation Management
- Guest services
- Administrative duties
- Communication
- Billing and payment handling
- Lobby and public area management
- Administrative support
Shipping and Receiving Manager
Dick Bruin, INC Clothing
01.1977 - 01.1981
- Shipping and Receiving Operations
- Staff Supervision
- Process Oversight
- Inventory Management quality control
- Logistics Coordination
- Inventory Control
- Operational Efficiency
- Vendor Relations
- Retail Sales
- Responsible for excellent Customer Service
- Managing Sales Transactions
- Maintain store appearance
- Merchandising and Stock Management
- Sales and promotions team goals
Carpenter
Strathmeyer Construction
01.1975 - 01.1977
- Reading blueprints and specifications
- Construction framework
- Fixtures
- Finishing
- Cutting and shaping repair
- Renovations
- Problem solving
Education
University -
Long Beach State University
01.1982
College -
Monterey peninsula college
01.1979
High School -
Carmel high school
01.1975
Skills
- Operations Management
- Program Management
- Event & Hospitality Management
- Theater Event Production Planning & Coordination
- Customer Experience Optimization
- Operations Oversight & Efficiency
- Financial Management & Budgeting
- Vendor Relations & Contract Negotiation
- Project Planning & Execution
- Retail Operations & Sales Management
- Carpentry & Construction Expertise
- Works hard and efficiently
- "If you can"t be on time, be early"
Affiliations
- Playing golf, fitness, biking, surf and sunsets, travel, sporting events
Timeline
Executive Director
Corona Dance Academy
01.2016 - 01.2024
Founder and Executive Director
Classical Dance Center Newport Beach
01.2001 - 01.2008
Founder and Executive Director
Classical Dance Center Tustin
01.1994 - 01.2018
Senior Catering Sales Manager
Newport Beach Marriott Hotel and Tennis Club
01.1985 - 01.1994
Catering Sales Manager
Newport Beach Marriott Hotel and Tennis Club
01.1985 - 01.1994
Convention Service Manager
Newport Beach Marriott Hotel and Tennis Club
01.1985 - 01.1994
Banquet Captain
Newport Beach Marriott Hotel and Tennis Club
01.1985 - 01.1994
Banquet Server
Newport Beach Marriott Hotel and Tennis Club
01.1985 - 01.1994
Hotel Front Office Manager
Westin Hotel South Coast Plaza
01.1982 - 01.1985
Hotel Night Manager
Westin Hotel South Coast Plaza
01.1982 - 01.1985
Front Desk Clerk
Westin Hotel South Coast Plaza
01.1982 - 01.1985
Shipping and Receiving Manager
Dick Bruin, INC Clothing
01.1977 - 01.1981
Carpenter
Strathmeyer Construction
01.1975 - 01.1977
University -
Long Beach State University
College -
Monterey peninsula college
High School -
Carmel high school
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