Tracy Jeune-Ciufo, MSCN, LPN
Selkirk,NY
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Addiction Program Specialist 1
NYS Office Of Addiction Services And Supports
01.2022 - Current
- Review Credentialing applications for completeness and compliance with regulatory requirements. Conduct follow-up with applicants and maintain systems to track progress.
- Provide technical assistance through the Credentialing mailbox and applicant phone calls in a concise and efficient manner.
- Prepare written correspondence regarding the status of credentialing applications and other related information.
- Assist in the ongoing development, refinement and implementation of Credentialing Unit policies and procedures.
- Promoting the OASAS credentials by representing the agency at conferences and/or recruitment events
- Assists in special projects as assigned related to the Credentialing Units responsibilities.
- Proposal reviews
Office Assistant/2 Calculations
NYS Office of Addiction Services and Supports
02.2019 - 01.2022
- Calculation of local assistance advance payments to individual providers and county providers.
- Perform download of budget reports-updating and entering budget information on excel control sheets.
- Accurately entering advance payment information into the New York State wide financial system.
- Processing of expenditures and final claims reconciliations.
- Maintenance of files including scanning, filing, printing, and tracking excel spread sheets.
- Managing shared email and routing inquiries to appropriate staff.
- Compile encumbrance requests. Logging incoming purchases orders for tracking.
- Corresponding with providers and regional offices by phone or written communication.
Office Assistant 1/Data Entry
NYS Department of Motor Vehicles
11.2016 - 02.2019
- Entering data into and retrieving information from computerized systems.
- Verification of data previously transcribed or entered to detect errors.
- Scanned legal documents into the Department of Motor Vehicles database.
- Applied disposition information to motorist records.
- Received and screened high volume of internal and external communications.
- Supported office needs including taking messages, scanning documents and routing business correspondence.
- Filed and retrieved records to support business needs and boost team productivity.
LPN Nurse Supervisor
Loudonville Assisted Living Residence
04.2014 - 07.2016
- Scheduled staff and delegated work assignments.
- Managed Memory Care, Enhanced, and Assisted Living Residences when on duty.
- Helped to develop, improve and implement nursing policies and procedures.
- Oversaw medication passes and all direct patient care.
- Evaluated and improved team member performance through coaching and training.
- Maintained medication room in full compliance with government and facility requirements.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Comforted and counseled patients and families throughout care process.
- Delivered emotional support counseling to patients and families during challenging times.
- Supervised support staff and provided case management to memory care, assisted living , and enhanced bed units.
- Responded to all acute emergencies.
- Demonstrates clear leadership, resident advocacy, and excellent communication.
- Counseled patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
Security Officer
Wackenhut Security Services
04.2011 - 04.2014
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Checked and verified photo identification prior to granting facility access.
Charge Nurse/Relief Supervisor
Livingston Hills Nursing And Rehabilitation
08.2007 - 04.2011
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Kept facility in compliance with HIPAA, OSHA and other applicable guidelines.
- Trained, evaluated and coached clinical staff to improve performance.
- Ordered supplies to maintain effective inventory levels.
- Assisted with caring for specific patients by utilizing excellent clinical skills and judgment.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
- Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
- Modified patient health treatment plans by observing patient conditions and responses.
- Established compassionate environment by providing psychological, emotional and spiritual support to patients and families.
- Collected and documented vital signs to maintain current records of patients' conditions.
- Delivered treatments and direct nursing care according to physicians' orders in Rehabilitation and Skilled care environments.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Charge Nurse
Whittier Nursing And Rehabilitation Ctr, Vent Unit
01.2007 - 08.2007
- Supervised patient admissions and discharges from hospital to home care, rehabilitative facility, or self-care.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Implemented quality patient care techniques to align with safety, health, and organizational regulations.
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
- Cared for patients' wounds and changed dressings.
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Certified Nursing Assistant
Pine Haven Nursing And Rehabilitation Center
06.2004 - 01.2007
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Facilitated personal hygiene management, feeding and ambulation.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Patient Care Associate
Columbia Memorial Hospital
02.1997 - 06.2004
- Maintained clean, safe, and well-organized patient environment.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Recognized and reported abnormalities or changes in patients' health status to unit charge nurse.
- Provided adjunct care by administering enemas, douches, nonsterile dressings and heat treatments.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Performed patient mobility services by turning, lifting, moving and repositioning patients. Assisted with patient transfers and ambulation.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Education
Master of Science - Clinical Nutrition
Sonoran University of Health Sciences
Tempe, AZ06.2023
Bachelor of Arts - Liberal Arts And Communications
Maria College Of Albany
Albany, NY05.2021
Associate of Arts - Liberal Arts And Sciences Psychology Concentration
Maria College of Albany
Albany, NY05.2018
Professional Nursing License - Practical Nursing
Ulster County School of Nursing
Port Ewen, NY12.2006
Diploma Program - Child Psychology Diploma Program
Stratford Career Institute
Washington D.C.08.2004
Skills
- Research Capabilities Policy Review
- Resourceful, Self-Starter, Ability to Work Independently
- Strong Interpersonal Skills, Skilled Communicator, Active Listening
- Verbal and Written Communication
- Dedicated Team Player, Professional and Mature
- Time Management with ability to Prioritize
- Advanced MS Office Suite knowledge, Microsoft Word, Excel Spreadsheets, Computer Skills, Power Point Creation
- Meticulous Attention to Detail
- Proofreading, Understands Grammar
- Implementing Client Care Plans
- Proposal Reviews
- Exceptional Customer Service
- Data Collection and Entry, Data Confidentiality
- Medical Records Review
- Performance Assessment, Group and individual instruction, Supervision Facilitated Staff Trainings
- Case File Management, Project Management
Affiliations
- Member of Phi Theta Kappa Honor Society
- OASAS Justice, Equity, Diversity, Inclusion (JEDI) Council Member
- OASAS JEDI membership and outreach and education workgroups
- Maria College-Two Term Government Association Member
- Maria College-Active in community supports and outreach events
Certification
- Licensed Professional Nurse NY and FL State-Clinical Excellence Award NYS
- Annette Stanley Award for Ongoing Education and Professionalism.
- Teacher's Association Award for Highest Honors.
- Dean and President's List throughout College
- Aspiring Leadership Program-Certificate
- Adult Mental Health First Aide-Certificate
- Licensed Security Guard NY
- Two Honorary Doctorate Degrees from U LC in Metaphysics and Divinity, Seattle WA.
Timeline
Addiction Program Specialist 1
NYS Office Of Addiction Services And Supports
01.2022 - Current
Office Assistant/2 Calculations
NYS Office of Addiction Services and Supports
02.2019 - 01.2022
Office Assistant 1/Data Entry
NYS Department of Motor Vehicles
11.2016 - 02.2019
LPN Nurse Supervisor
Loudonville Assisted Living Residence
04.2014 - 07.2016
Security Officer
Wackenhut Security Services
04.2011 - 04.2014
Charge Nurse/Relief Supervisor
Livingston Hills Nursing And Rehabilitation
08.2007 - 04.2011
Charge Nurse
Whittier Nursing And Rehabilitation Ctr, Vent Unit
01.2007 - 08.2007
Certified Nursing Assistant
Pine Haven Nursing And Rehabilitation Center
06.2004 - 01.2007
Patient Care Associate
Columbia Memorial Hospital
02.1997 - 06.2004
Master of Science - Clinical Nutrition
Sonoran University of Health Sciences
Bachelor of Arts - Liberal Arts And Communications
Maria College Of Albany
Associate of Arts - Liberal Arts And Sciences Psychology Concentration
Maria College of Albany
Professional Nursing License - Practical Nursing
Ulster County School of Nursing
Diploma Program - Child Psychology Diploma Program
Stratford Career Institute
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