Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Interests
Timeline
Generic

TRACY ILIFF

Blackduck,MN

Summary

Professional EMS leader with solid background in emergency medical services and team management. Skilled in crisis response, patient care, and operational efficiency. Strong focus on team collaboration and adaptability, ensuring reliable performance and successful outcomes. Known for effective leadership, problem-solving abilities, and commitment to continuous improvement in high-pressure environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

EMS Supervisor

Leech Lake Regulatory Board
02.2019 - Current
  • EMT – Northern Lights Casino (Feb. 2019 – July 2019)
  • Covered medical calls for NLCH, Shingobee on the Bay, and EZ Express
  • Provided medical services during events
  • Completed MEDOX training for drug testing. Tests include breathalyzer. Types of tests include Pre-employment, Reasonable Suspicion, Promotions, and Random drug tests.
  • Assisted with updating documentation including drug testing, Return to Work, Medical IRs, Safety Data Sheets, etc.
  • Assisted with medical supply inventory
  • Assisted with monitoring safety protocols
  • Assisted Security as needed
  • EMT- Cedar Lakes Casino (July 2019 – March 2020)
  • Assisted the EMS Manager with the move from the Palace Casino and Hotel
  • Covered medical calls
  • Assisted Security as needed
  • Assisted with medical supply inventory
  • Monitored safety protocols
  • Updated employee file documentation structure
  • Updated employee training file documentation structure
  • Designed electronic tracking of training documentation
  • Assisted with documentation storage and retrieval for medicals, return to work, and incident reports for all gaming properties
  • Covered EMT supervisor positions as needed and at their respective sites for all casinos
  • Covered EMS Manager duties as needed
  • EMS Supervisor – Northern Lights Casino (March 2020 – Present)
  • Covered EMT Supervisor Position during COVID-19 Shutdown
  • Obtained COVID-19 Tracing Certification
  • Promoted to EMS Supervisor Position
  • Updates of SDS binders for NLCH, Shingobee, and EZ Express
  • Assisted EMS Manager with COVID-19 Tracing and documentation
  • Ensured all COVID-19 safety protocol practices with guests, employees, and vendors
  • Assisted other departments as needed
  • Obtained MEDTOX Substance Testing Certification
  • Assisted with Substance testing and documentation
  • Ensured completion, storage, and retrieval of all documentation
  • Scheduled and performed UAs
  • Assist other EMTs and EMRs with scheduling, equipment needs, updates, and other needs as required
  • Continued employee training documentation
  • Instructed EMR, EMT, Bloodborne Pathogens, AHA CPR, Drug Testing, Unknown Substance Testing, HIPAA, Documentation, Naloxone, various In-Service trainings, and other courses/trainings as needed.
  • Other tasks as needed, on and off reservation.

Director of Assessment and Institutional Research

Leech Lake Tribal College
08.2017 - 09.2018
  • Coordinated institutional wide program reviews, both academic and service area reviews.
  • Supported continuous evaluation and improvement of faculty assessment.
  • Researched and disseminated internal and external institutional data to support policy analysis, strategic planning, and decision making.
  • Developed the Spring 2019 HLC Accreditation Visit Plan.
  • Represented LLTC as the Accreditation Liaison Officer (ALO) with the HLC.
  • Identified problem areas and supported the implementation to correct and strengthen those areas.
  • Supervised the Director of Financial Aid, the Director of Enrollment/Registrar, and the Multimedia & Marketing Specialist
  • Co-coordinated and volunteered for major fundraising events and student clubs.
  • Developed relationships with external stakeholders, through presentations, community survey projects, and the Assessment Coffee House.
  • Assisted the Athletics Department with data tracking, state reporting, fundraising, and game functions, both home and away.
  • Completed Annual HIPAA Training

Lead Bartender/Server

The Hill and Motel
12.2014 - 09.2017
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
  • Safeguarded legal compliance by enforcing responsible alcohol consumption policies and verifying age requirements as needed.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Assisted with inventorying beverage stock and bar supplies.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Managed approximately 200 guests, 30 calls, 20 texts, 2-6 vendors, and 6 staff members per day.

Implementation Coordinator

LiveText, Inc.
06.2013 - 10.2013
  • Coordinated the implementation of LiveText for 111 college department(s) and Universities, with campus administrators, coordinators, IT personnel, faculty, accounting staff, and bookstores.
  • Provide support to colleges and universities via e-mail, telephone, Webex sessions, and on-site visits
  • Assisted with accreditation review documentation and standards/policy alignment
  • Coordinated in-house meetings and domain set-up with support staff, development, and accounting for incoming clients.
  • Traveled throughout the United States to conduct on-site trainings and meetings
  • Conducted multiple international training sessions via Webex and conference calls
  • Assisted campus coordinators and volunteers with training preparation of general faculty and students via training and designing customized materials, such as fliers, brochures, and letters.
  • Provided strategies for increasing support of stakeholders, administrators, faculty, staff, and students
  • Assisted IT support services as needed

Adjunct - Non-teaching - Assessment Analyst

Minnesota State University Employment
08.2010 - 12.2012
  • Streamlined Assessment Implementation & Training of a University-wide assessment program
  • Assessment Analysis-Accreditation & Program Compliance review of all Colleges department indicators for both subjective and objective learning outcomes
  • State Accreditation Review Preparation & Presentation
  • Committee Member- curriculum and HIPAA
  • Trained administration, staff, and students across 65 undergraduate, and 14 graduate programs in assessment and outcomes expectations

Education

Master of Science - Special Education, Assessment Implementation in Higher Education

Bemidji State University
Bemidji, MN
12.2012

Bachelor of Science - Environmental Studies with a Minor in Chemistry

Bemidji State University
Bemidji, MN
05.1999

Skills

  • Project Coordination
  • Assessment Implementation
  • Accreditation and policy compliance
  • Computer program and software
  • Training Instruction
  • Incident command
  • Clinical judgment
  • Emergency management
  • Injury prevention
  • Crisis management
  • Interagency collaboration
  • Evacuation planning
  • Teamwork and collaboration
  • Time management
  • Multitasking
  • Organizational skills

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 5-21 staff members.
  • Documented and resolved policy issues which led to data driven changes.
  • Achieved NREMT Training Officer Status by completing standardized training and clinicals with accuracy and efficiency.
  • Successfully collaborated with management to obtain National and State EMS Training Center credentials.


Certification

  • AHA -BLS Instructor (2022)
  • NARTEC Substance Testing –Instructor (2021)
  • DOT Certification –Instructor (2021)
  • MEDOX SubstanceTesting – Instructor (2020)
  • COVID-19 Tracing Certification (2020)
  • ALICE Instructor Training (2019)
  • MN Firefighter I-MFSCB ID: 23111 (2010-2014, 2014-2017, 2017-2020, 2020-2023,2023-Present)
  • EMS Personnel: First Responder- License Number 948373 (2008-2010 & 2010-2012) EMR-License Number 982428 (2014-2016) EMT-License Number 982428 (2015-2018, 2018-2020, 2020-2022, 2022-Present) National Registry EMT- License Number E3208214 (2018-2020)
  • Wildland Fire Training (2007, 2025)
  • 29CFR1910.120(HAZWOPER) Hazardous Materials Worker – 40 Hour Training (OSHA) (1997 & 2019)
  • State of Minnesota Department of Education License: Pre K – Adult Short Call Substitute Teacher – Serial Number 550981 – 0001 (2003-2005)
  • CITI Program Course: Human Research – Certification Number 29493476 (2018)

Affiliations

  • Association for the Assessment of Learning in Higher Education: Individual Membership, 2017 - 2018 Recruitment and Retention Committee – Active Member Subcommittee for Tribal Colleges and Universities – Chair, 2018 – 2019
  • American Evaluation Association – 2017 - 2020
  • Minnesota Community Education, 2003 – 2005
  • American Chemistry Society, 2006 – 2019
  • National Conservation Society, 2006 – 2010
  • Squaw Lake Fire Department-1st Responders/EMT/MN Fire Relief Association Committee Member-Secretary/Communications Officer, 2007 – Present
  • Itasca County Fire Investigation Team Supervisor – 2019 – 2020 Team Lead: West – 2018 - 2019
  • Bigfork Ambulance Service – EMT, 2015-2019
  • Community Volunteer: ISD#31 – Classroom Assistant, 1997 – 2005 ISD#318 – Multiple tutoring positions, 2001 – 2005 Leach Lake Band of Ojibwa- Substitute Driver, Supervisor, Community Events Volunteer Coordinator , 2002 – 2005 Adopt a Highway, 2001 – 2014
  • People in Business Care, Committee Member, 2008 – 2010 (Retired)

Interests

  • Camping
  • Hiking

Timeline

EMS Supervisor

Leech Lake Regulatory Board
02.2019 - Current

Director of Assessment and Institutional Research

Leech Lake Tribal College
08.2017 - 09.2018

Lead Bartender/Server

The Hill and Motel
12.2014 - 09.2017

Implementation Coordinator

LiveText, Inc.
06.2013 - 10.2013

Adjunct - Non-teaching - Assessment Analyst

Minnesota State University Employment
08.2010 - 12.2012

Bachelor of Science - Environmental Studies with a Minor in Chemistry

Bemidji State University

Master of Science - Special Education, Assessment Implementation in Higher Education

Bemidji State University

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