Tracy Johnson
Spring Hill,FL
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Cashier/Part time
Publix Super Markets Inc
Springhill, FL
11.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided product recommendations.
- Maintained cleanliness and organization of checkout areas and displays.
- Handled cash, credit, and electronic payments securely and accurately.
- Trained new cashiers on procedures and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Medical Assistant
Access Healthcare Physicians
Spalding, FL
08.2022 - Current
- Assisted healthcare professionals in patient examinations and procedures.
- Maintained accurate patient records in electronic health systems.
- Prepared examination rooms and ensured cleanliness and organization.
- Assisted physicians with patient examinations and procedures.
- Collected and documented patient medical histories accurately.
- Administered medications and vaccinations as directed by healthcare providers.
- Coordinated communication between patients and healthcare staff promptly.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Medical Assistant
Access Healthcare Physicians
Springhill, FL
08.2018 - 10.2019
- Assisted healthcare professionals in patient examinations and procedures.
- Maintained accurate patient records in electronic health systems.
- Prepared examination rooms and ensured cleanliness and organization.
- Assisted physicians with patient examinations and procedures.
- Managed patient scheduling and appointment confirmations efficiently.
- Collected and documented patient medical histories accurately.
- Administered medications and vaccinations as directed by healthcare providers.
- Maintained cleanliness and organization of clinical workspaces consistently.
- Educated patients on treatment plans and medication usage effectively.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Education
Medical Assisting Diploma - Health Science
Rasmussen College
New Port Richey , Fl 10.2016 - 08.2018
Skills
- Electronic health records
- Patient assessment
- Vital sign measurement
- Medical terminology
- Venipuncture
- IDX appointment scheduling
- Simple dressings
- Given vaccines
- Clinical procedures
- Data entry accuracy
- Scheduling coordination
- Effective communication
- Time management
- Appointment reminders
- Laboratory maintenance
- EKG set up and monitoring
- Electrodes placement
- Phlebotomy techniques
- Reliable transportation
- Immunization administration
- Venipuncture and phlebotomy
- EKG administration
- HIPAA compliance
- Maintaining confidentiality
- Communicating with patient families
- Proper sterilization techniques
- Prescription refills
- Check-in coordination
- Specimens collection and processing
Accomplishments
- High Honors
- Deans List
Timeline
Cashier/Part time
Publix Super Markets Inc
11.2023 - Current
Medical Assistant
Access Healthcare Physicians
08.2022 - Current
Medical Assistant
Access Healthcare Physicians
08.2018 - 10.2019
Medical Assisting Diploma - Health Science
Rasmussen College
10.2016 - 08.2018