Tracy Jones
Roanoke,VA
Summary
Driven Clinical Supervisor offering 8-year background to growing department. Excellent scheduling, coordination and documentation talents as part of teams. Detail and student-oriented with proficiency in handling emergency situations. Polished communication organizational skills . Self-motivated and true team player.
Overview
14
14
years of professional experience
Work History
Clinical Clearance Coordinator, Waldron College
Radford University Carilion
Roanoke, VA
07.2019 - Current
- Efficiently provide administrative support for clinical agency compliance, including, but not limited to, criminal background checks, CPR certifications, and inoculation records.
- Maintain databases and files and effectively communicate with Senior Director, management team, and Educators.
- Provide timely response to frequent student phone calls and/or emails.
- Engage with clinical coordinators within each of the disciplines in the Waldon College of Health & Human Services (WCHHS) department regarding clinical clearance requirements for clinical contract agencies.
- Collaborate with Educators and management to facilitate licensed clinical staff licensure and regulatory compliance.
Department Secretary/Health Records Specialist
Jefferson College Of Health Sciences
Roanoke, VA
07.2014 - 07.2019
- Managed two (2) work study students each semester.
- Provided support for the Community Health Sciences Department Chair, the Respiratory Therapy program, the Health Sciences program, and the Healthcare Management program, including but not limited to, all correspondence, staff meeting minutes, special event organization, and all other necessary administrative duties as needed.
- Managed and kept all (approximately 1100 students) records up-to-date and filed properly. This included all immunizations and other health records as well as Clinical requirements such as CPR certification, Health Insurance, Background Checks, Drug Screens, etc.
Administrative Assistant
Creditors Collection Service
Roanoke, VA
06.2011 - 06.2013
- Entered all new manual accounts (data entry that requires EXTREME degree of accuracy)
- Took/Keyed payments from multiple sources, including walk-ins, online credit cards and checks, and mailed in payments
- Kept up database of debtors – bankruptcies, address changes
- Answered incoming calls from debtors/clients
Administrative Assistant
Odell Associates, Inc.
Richmond, VA
09.2009 - 04.2010
- Handled all Specifications administrative duties for Richmond location
- Edited, proofread, and finalized documents for Architects in Richmond location
- Helped all Project Managers on Construction Administration work
- Switchboard/Reception desk back-up; 100+ extensions, computer-based
- General administrative duties such as filing, typing, faxing, mail, etc.
Administrative Assistant
Odell Associates, Inc.
Charlotte, NC
02.2006 - 08.2009
- Handled all Specifications administrative duties for Charlotte location
- Edited, proofread, and finalized documents for Architects and Engineers in Charlotte location
- Aided all Project Managers on Construction Administration work
- Switchboard/Reception desk; 100+ lines, computer-based
- Interiors presentation scheduling, sample ordering, and administrative support
- Continuing Education scheduling and tracking
- Meeting organization and food ordering
- Ordered office supplies and break room supplies
- General administrative duties such as filing, typing, faxing, mail, etc.
- Licensing registration support
Education
Master of Healthcare Administration -
Radford University
Radford, VA12.2019
Bachelor of Science - Management
Virginia Polytechnic Institute & State University
Blacksburg, VA05.2000
Skills
- Calm and Professional Under Pressure
- Call Documentation
- Customer Data Confidentiality
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
- Electronic Information Systems
- Telephone Management
- Skilled in Microsoft Office
- Answering Emails
- Administrative and Office Support
- Document and Records Management
- Excellent Attention to Detail
- Critical Thinking
Professional / Community Memberships
- Feb 2022-present - Serve on Virginia Governmental Employee Association
- Oct 2021-present - Serve as Staff Delegate on Conduct Boards
- Oct 2021-present - Serve on QEP Development Committee – Marketing & Communications Group
- Oct 2021-present - Staff Team Coordinator for the Waldron College (WCHHS)
- July 2020-June 2023 - Alternate Senator on Staff Senate for RUC Representation
- Sept 2020-Aug 2021 - Serve on Staff and Community Relations Committee (subcommittee)
- Sept 2021-Aug 2022 - Serve on Communications Committee (subcommittee)
Affiliations
- 2021-2024 Nominating Committee
- North Roanoke Baptist Church, Roanoke, VA
- 2021 – Present WinShape Summer Camp Volunteer
- North Roanoke Baptist Church, Roanoke, VA
- 2019 – Present Nursery School Volunteer
North Roanoke Baptist Church, Roanoke, VA - 2016- Present Vacation Bible School Volunteer
North Roanoke Baptist Church, Roanoke, VA
Timeline
Clinical Clearance Coordinator, Waldron College
Radford University Carilion
07.2019 - Current
Department Secretary/Health Records Specialist
Jefferson College Of Health Sciences
07.2014 - 07.2019
Administrative Assistant
Creditors Collection Service
06.2011 - 06.2013
Administrative Assistant
Odell Associates, Inc.
09.2009 - 04.2010
Administrative Assistant
Odell Associates, Inc.
02.2006 - 08.2009
Master of Healthcare Administration -
Radford University
Bachelor of Science - Management
Virginia Polytechnic Institute & State University
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