Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Tracy Jones

Conroe

Summary

Cashier with proven expertise in cash handling and customer service at Fuhgeddaboudit Bagel Company. Consistently achieved high customer satisfaction ratings through effective upselling and personalized service. Strong team collaboration skills while ensuring operational efficiency and a positive work environment. Nursing student with a focus on attention to detail, empathy, and patience.

Overview

6
6
years of professional experience

Work History

Cashier

Fuhgeddaboudit Bagel Company
The Woodlands
01.2025 - Current
  • Processed customer transactions efficiently using point-of-sale system.
  • Maintained cleanliness and organization of the counter and dining area.
  • Handled cash, credit, and debit payments accurately during busy shifts.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Restocked supplies and ingredients to ensure availability for customer orders.
  • Promoted daily specials and upsold additional items to enhance customer experience.
  • Addressed customer concerns promptly and professionally to maintain satisfaction.
  • Helped customers find specific products, answered questions, and offered product advice.

Cashier

H-Mart
Houston
03.2023 - 01.2025
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Issued receipts, refunds, credits or change due to customers.
  • Helped with purchases and signed customers up for rewards program.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Shelf Stocker

Walmart
McKinney
01.2020 - 02.2023
  • Organized merchandise displays for enhanced visibility and accessibility.
  • Collaborated with team members to streamline restocking processes.
  • Maintained cleanliness and organization of stockroom and sales floor.
  • Reported low inventory levels to management for timely replenishment.
  • Answered customer questions about specific merchandise availability and location and offered to replenish empty shelves immediately from warehouse stock.
  • Completed paperwork associated with stocking duties, including logging deliveries into system database.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.

Education

Associate of Science - Nursing

Lone Star College
Houston, TX
05-2027

Skills

  • Team collaboration
  • Time management
  • Critical thinking
  • Cash handling
  • Sales techniques
  • Attention to detail
  • Product expertise
  • Basic mathematics
  • Decision making
  • Customer relations
  • Service excellence
  • Inventory management
  • Sanitation practices
  • Empathy and patience

Affiliations

  • Chess Club
  • Book Club
  • Discord Community Admin

Languages

English
Native/ Bilingual
Vietnamese
Native/ Bilingual

Accomplishments

  • President's list for Fall 2024 and Spring 2025 for Lone Star College.

Timeline

Cashier

Fuhgeddaboudit Bagel Company
01.2025 - Current

Cashier

H-Mart
03.2023 - 01.2025

Shelf Stocker

Walmart
01.2020 - 02.2023

Associate of Science - Nursing

Lone Star College

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