Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Jones

Tulsa

Summary

Dynamic leader with a proven track record at Katering to Kids Home Daycare, excelling in relationship building and strategic planning. Expert in logistics management, I successfully enhanced client relationships and drove program performance improvements. Adept at hiring and retention, I foster a collaborative environment that promotes growth and innovation.

Overview

25
25
years of professional experience

Work History

DIRECTOR

KATERING TO KIDS HOME DAYCARE
2009.08 - Current
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Monitored program performance to identify areas for improvement.

Commercial CSR

DIRECTV
2007.04 - 2009.06
  • Responded to customer requests for products, services, and company information.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Maintained up-to-date knowledge of product and service changes.

Machine Operator

WHIRLPOOL
2001.04 - 2007.12
  • Complied with company and OSHA safety rules and regulations.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.

Education

No Degree - Business Administration

OKLAHOMA WESLEYAN
Bartlesville, OK
2002-05

High School Diploma -

NATHAN HALE
Tulsa, OK
1985-05

Skills

  • Relationship building
  • Logistics management
  • Business strategy
  • Fundraising events
  • Hiring and retention

Timeline

DIRECTOR

KATERING TO KIDS HOME DAYCARE
2009.08 - Current

Commercial CSR

DIRECTV
2007.04 - 2009.06

Machine Operator

WHIRLPOOL
2001.04 - 2007.12

No Degree - Business Administration

OKLAHOMA WESLEYAN

High School Diploma -

NATHAN HALE
Tracy Jones