Tracy Julitz-Rieck
Gilberts,IL
Summary
Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge with 10+ years served in the finance department support role in municipal government. Efficient billing specialist with a high level of professionalism and strong problem resolution capabilities while performing various accounts receivable functions. Strong familiarity with collection techniques and customer query resolution. Additional experience assisting accounts payable invoice processing when necessary. Proficient in payment processing and Microsoft Office suite.
Overview
13
13
years of professional experience
Work History
Automotive Title Clerk/Admin. Assistant
Rosen Hyundai
09.2022 - 08.2024
- Managed and filed title paperwork to transfer vehicle ownership for over 200 units per month, according to state specific procedures
- Investigated and solved accuracy issues on titles, odometer readings, and power of attorney forms
- Prepared tax documents for payment
- Contacted banks to obtain lien releases or title on loan payoff
- Recorded liens on applicable titles as well as filed for corrected title when necessary
Administrative Assistant
Village of West Dundee
11.2021 - 05.2023
- Assist Village Manager to compose, proofread/edit correspondence to provide accurate and concise communication
- Addressed resident inquiries and concerns in a courteous and timely manner regarding a variety of topics
- Effectively prepare Board approved ordinances and resolutions for public and legal publishing
- Receive and process liquor/video gaming license applications and payments for Village Board approval
- Accepted and processed liquor/video gaming licenses applications for accurate and complete supporting documents
- Assist water billing clerk prepare and upload water reads to accounts for billing, past due late fee notices, and processing payments.
Finance Principal Clerk
Morton Grove Village Hall
10.2012 - 10.2021
- Billing Duties – Accurately entered and maintained customer information for over 2,000 customers, created invoices, maintained aging reports, and sent past due notices
- Water Billing – Assisted residents with question regarding water statements
- Performed leak detection for both residential and commercial accounts
- Reviewed water meter read account registries for accurate and complete information
- Payable Duties – Entered data into ERP system for new vendors, uploaded invoices, and check for accuracy
- Property Transfer Stamps – Investigate any outstanding items on properties, up to 400 per year, requesting change of deed or title
- Facilitate resolutions to outstanding items for property before transfer
- Vehicle Stickers – Maintain customer database for registered vehicles requiring sticker purchase
- Preformed data analysis, checking for duplicate files and other discrepancies to ensure accuracy
- Cash Application – Apply cash receipts to customer accounts in high volume environment, ensure payments are accurate and investigate any differences
- Run end of day reports for balancing and consistency.
Online Admissions Advisor
DeVry University Online
04.2011 - 10.2012
- Network and develop professional relationships to generate inquiries
- Conduct entrance interviews to qualify candidates and to explain academic programs
- Handle appointments, interviews and applications in professional and timely manner
- Advise students in program selection, test counseling and registration
- Submit prior education documents; such as diplomas and transcripts for evaluation
- Help students who have successfully registered for classes get logged into portal, troubleshoot basic problems and help them contact help desk as needed.
Education
Bachelor of Science - Accounting And Finance
DeVry University Online
Bachelor of Science - Accounting And Finance
Westwood College Online
High School Diploma -
American School
Skills
- Self Starter
- Critical Thinking
- AR/AP
- Customer Service
- Records Management Systems
- Excel Spreadsheets
- Cash Deposit Preparation
- Database Organization
Timeline
Automotive Title Clerk/Admin. Assistant
Rosen Hyundai
09.2022 - 08.2024
Administrative Assistant
Village of West Dundee
11.2021 - 05.2023
Finance Principal Clerk
Morton Grove Village Hall
10.2012 - 10.2021
Online Admissions Advisor
DeVry University Online
04.2011 - 10.2012
Bachelor of Science - Accounting And Finance
DeVry University Online
Bachelor of Science - Accounting And Finance
Westwood College Online
High School Diploma -
American School
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