Summary
Overview
Work History
Education
Skills
Personal Information
Work Availability
Work Preference
Quote
Software
Certification
Languages
Timeline
BusinessAnalyst
Tracy Kelly

Tracy Kelly

Midway,GA

Summary

Results-driven Project Manager with extensive experience in managing multiple projects simultaneously. Proven track record in stakeholder engagement and project scope analysis, consistently delivering results under pressure. Proficient in Jira and Scrum methodologies, complemented by strong skills in MS Office and various project management software. Seeking to leverage expertise to drive successful project outcomes in a challenging environment.

Overview

16
16
years of professional experience

Work History

IT Project Manager, PMP

NGA 911 LLC
California
03.2022 - 04.2025
  • Company Overview: IT Project Manager in the 911 industry that is providing a solution with a cloud-based emergency response service that is i3 compliant
  • Placing work orders with Jira and creating Scrum procedures in Miro
  • Working and creating new processes and procedures within the PMO office.
  • Documented all processes involved in implementing IT projects according to industry standards.
  • Coordinated with stakeholders to define project scope and objectives.
  • Acted as a liaison between business users and technical teams in order to develop solutions that meet customer needs.
  • Completed full-scale project plans with oversight of engineering activities and design processes.
  • Laid off due to company-wide budget cuts.

Corporate Project Manager, PMP

Colite
Columbia, SC
08.2021 - 03.2022
  • Managing over 10 high level customers, with a breakdown of over 130 individual site location projects both domestic and international; leading over 7 million in sales through numerous phases, generating income in future projects through solid client relationships
  • Maintain and organize a highly efficient workplace culture to optimize productivity
  • Adjust last minute tasks to meet client satisfaction and corporate standard needs
  • Maintain aggressive timelines and consistently meet project timelines
  • Left due to unhealthy work environment

Head of Project Management & Logistics Manager

Schaltbau Bode North America
Spartanburg, SC
09.2015 - 08.2021
  • (2019-2021): Logistics and Aftermarket Sales Manager:
  • Facilitated accurate communication of RFQ, PO statuses and shifts in pricing.
  • Coordinated all external services for rail and bus projects.
  • Monitored key performance indicators and analyzed monthly sales data.
  • Coordinate logistics for all major transportation tasks.
  • Prepare and maintain project documentation.
  • Provided a monthly project review of all projects with the board.
  • (2017-2019): Head of Project Management:
  • Monitor and control project status.
  • Manage project finances, including budgeting.
  • Planning project activities in detail, setting targets, and accurately forecasting completion dates.
  • Conduct kick-off meetings for the discussion of project execution and FAI, and project reviews with customers.
  • (2016-2017): Project Manager:
  • Prepare and maintain project documentation
  • Prepare a schedule of quantities and project estimates.
  • Assisted with the preparation of contracts and negotiated revisions and changes alongside senior project managers.
  • (2015-2016): Sales and Marketing Specialist:
  • Managed the after-market and bus sales department
  • Managed the day-to-day calendar for the company's senior director.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Established new customer accounts.
  • Informed management of special sales and service issues.
  • I left the company due to moving; the position was not available to be remote.

Vet Tech, Lead Receptionist & Assistant Office Manager

Heartland Animal Hospital
Boiling Springs, SC
08.2009 - 08.2015
  • Developed humane training solutions to address animal behavior problems.
  • Cared for animals with special medical needs, including diabetes.
  • Performed physical examinations and recorded case history, weight, temperature, and other vitals.
  • Performed routine laboratory procedures such as hematology, microbiology, parasitology, exfoliative cytology, blood chemistry, coprology, urinalysis and serology
  • Interpreted lab results to diagnose veterinary disorders and recommend treatment plans to the veterinarian
  • Reviewed vaccination records and prepare and administer vaccinations according to clinic protocols
  • Monitored patient vital signs during surgical procedures and notified veterinarians of changes in stability
  • Prepared animals for surgery, including clipping, scrubbing, and disinfecting operative sites
  • Operated anesthetic machines, oxygen equipment and monitoring equipment
  • Initiated emergency interventions such as resuscitative oxygen procedures and external cardiac massage
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
  • Managed team of five professionals
  • Defined strategy and business plan for the clinic
  • Designed promotional materials and maximized promotions via social media sites.
  • Reason for Leaving: Vertical growing and monetary growth potentials were capped out.

Education

Certified ScrumMaster -

Scrum Alliance
01.2022

PMP/CPMP Certificate -

SCC
Spartanburg, SC
01.2019

BA - History

USC UPSTATE
Spartanburg, SC
01-2015

Skills

  • Project management
  • Jira proficiency
  • Systems installation, configuration, and upgrading
  • Scrum methodology
  • Project scope analysis
  • MS office
  • Stakeholder engagement
  • Problem Solving
  • Team Player
  • Communication
  • Project Estimating
  • Processes and procedures
  • Time Management
  • Expenses Management
  • Procurement Experience

Personal Information

Title: Project Manager

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work-life balanceCompany CulturePaid time offPaid sick leaveFlexible work hoursStock Options / Equity / Profit SharingTeam Building / Company RetreatsHealthcare benefitsWork from home optionCareer advancement401k match

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Software

Resource management: Jira

Microsoft Office Suite

Google Workspace

Scheduling tools

PDF tools

Video conferencing: Google Meet, Microsoft Teams

Evernote

Certification

  • CAPM - Certified Associate in Project Management
  • PMP - Project Management Professional
  • CSM - Certified Scrum Master

Languages

English
Native language

Timeline

IT Project Manager, PMP

NGA 911 LLC
03.2022 - 04.2025

Corporate Project Manager, PMP

Colite
08.2021 - 03.2022

Head of Project Management & Logistics Manager

Schaltbau Bode North America
09.2015 - 08.2021

Vet Tech, Lead Receptionist & Assistant Office Manager

Heartland Animal Hospital
08.2009 - 08.2015

Certified ScrumMaster -

Scrum Alliance

PMP/CPMP Certificate -

SCC

BA - History

USC UPSTATE

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Tracy Kelly