Work Preference
Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Tracy A Kelly

Tracy A Kelly

New York,NY

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany Culture4-day work weekFlexible work hoursPersonal development programsCareer advancement

Summary

Sales and management professional driving revenue, client satisfaction, and merchandising. Strong diamond sales, design and adaptable team collaboration.

Overview

30
30
years of professional experience

Work History

Jewelry Sales Manager

Neves Jewelers
Shrewsbury, NJ
09.2023 - 03.2025
  • Optimized store layout through strategic placement of top-selling items.
  • Oversaw daily store operations. Managed an average of 30 plus calls, appointment setting and emails daily.
  • Enhanced customer satisfaction and retention by delivering personalized service while leveraging strong product knowledge with diamond bridal and custom designs.
  • Managed key accounts by maintaining existing relationships, increasing share of business, and providing tailored recommendations to promote brand awareness.

Jewelry Store Manager

Joseph Jacob Jewelers
Vineland, NJ
11.2021 - 08.2023
  • Managed full store operations, cash flow control, budgeting, inventory management, staffing schedules, and implementation of new POS and inventory technologies.
  • Developed significant revenue growth, increasing sales from $350K to $1.8M through strategic market merchandising under challenging market conditions.
  • Developed and implemented a jewelry repair and tracking system which reduced waste and increased proper margin control.

Jewelry Store Assistant Manager

Helzberg Diamonds
Pensacola, FL
03.2013 - 06.2016
  • Drove consistent sales performance by leveraging a personal client book averaging $40K monthly.
  • Conducted nightly closing procedures to ensure all financials were balanced.

Jewelry Floating Sales Manager

Sterling Jewelers Inc.
Memphis, TN
05.2005 - 07.2011
  • Supported multi-store operations as a Floating Manager by recruiting, coaching staff, and adapting strategies based on market analysis.
  • Led the design and execution of high impact special events.

Education

Pearl Stringing - Japanese Method

STUDIO JEWELERS, LTD
NY, NY

Hand Rendering

STUDIO JEWELERS, LTD
NY, NY

A.J.P Program

GIA
Carlsbad, CA

Graduate Pearls

GIA
Carlsbad, CA

Guild Gemologist

DCA
NY, NY

Skills

Strong Leadership

Operations management

Decision-making

Problem-solving abilities

Staff training and development

Detail-oriented

Brand awareness and representation

Extensive knowledge in diamonds (EM & LG), bridal and bespoke designs

Fine jewelry repair

Pearl restringing

Hand rendering

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

"You can be gorgeous at thirty, charming at forty, and irresistible for the rest of your life."
-Coco Chanel

Timeline

Jewelry Sales Manager

Neves Jewelers
09.2023 - 03.2025

Jewelry Store Manager

Joseph Jacob Jewelers
11.2021 - 08.2023

Jewelry Store Assistant Manager

Helzberg Diamonds
03.2013 - 06.2016

Jewelry Floating Sales Manager

Sterling Jewelers Inc.
05.2005 - 07.2011

Pearl Stringing - Japanese Method

STUDIO JEWELERS, LTD

Hand Rendering

STUDIO JEWELERS, LTD

A.J.P Program

GIA

Graduate Pearls

GIA

Guild Gemologist

DCA