Tracy Kendrick
Powder Springs,GA
Summary
Organized and detail-oriented individual with proven ability to effectively manage and motivate student learning. Collaborates with fellow professionals to promote stimulating learning environment. Offers strong organizational and student engagement skills.
Overview
23
23
years of professional experience
Work History
House Keeper
Tracy's Neat Services
01.2013 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
Deli Clerk
Publix Supermarkets Store
05.2017 - 02.2019
- Greeted hundreds of customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Made food according to standard recipes with requested changes for customer satisfaction.
Home Health Aide
Sue Bellury
02.2017 - 05.2017
- Assisted 90 year old patient with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' home to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Offered patient and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Sales Coordinator
Protection One Security
08.2001 - 02.2016
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Compiled client profiles and entered information into operating system.
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Set up appointments with potential and current customers to promote new products and services.
- Created documents recommended courses of actions to assist upper management in complex decision-making issues.
- Stayed updated onall Alarm equipment and maintained long-term relationships with clients, resulting in increased overall sales.
- Reduced errors during sales and service processes by devising and deploying template responses.
- Trained over 40 new sales employees on Sales processes and closely monitored work to optimize productivity.
Education
Associate of Science - Registered Nursing
Troy University School of Nursing
Montgomery, AL08.1993
High School Diploma -
Robert E Lee High School
Montgomery, Al05.1985
Associate of Science - Medical Assisting
Draughons Jr Collge
Montgomery, AL05.1985
Skills
- Light Fixtures and Ceiling Fans
- Quality Control Guidelines
- Folding Clean Laundry
- Dusting Furniture
- Quality Assurance Controls
- Commercial and Residential Cleaning
- Washing and Drying
- Student Records Management
- Active Listening
- Managing Multiple Tasks
- Customer Relations
- Microsoft Word
- Credit Card Payment Processing
- Microsoft Excel
love to clean
Timeline
Deli Clerk
Publix Supermarkets Store
05.2017 - 02.2019
Home Health Aide
Sue Bellury
02.2017 - 05.2017
House Keeper
Tracy's Neat Services
01.2013 - Current
Sales Coordinator
Protection One Security
08.2001 - 02.2016
Associate of Science - Registered Nursing
Troy University School of Nursing
High School Diploma -
Robert E Lee High School
Associate of Science - Medical Assisting
Draughons Jr Collge
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