Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Kin

VA

Summary

Dynamic leader with a proven track record at Electric Eagle Ltd, adept in capital and resource management and excelling in staff management. Spearheaded organizational restructuring and fostered industry partnerships, significantly enhancing operational efficiency. Skilled in decision-making and tactical implementation, consistently achieving ambitious business goals.

Overview

25
25
years of professional experience

Work History

President

Electric Eagle Ltd
Lanexa, VA
03.2000 - Current
  • Managed payroll processes, ensuring timely and accurate payment to all employees.
  • Managed compensation, insurance and vacation days within employee benefits programs.
  • Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
  • Developed and maintained relationships with customers to ensure timely payment of invoices.
  • Coordinated with the sales and customer service departments to resolve billing disputes.
  • Managed entire accounts receivable process, ensuring timely invoicing and collection activities.
  • Managed relationships with tax authorities, bankers and auditors.
  • Coordinated preparation of external audit materials and external financial reporting.
  • Monitored delinquent accounts and initiated collection efforts as needed.
  • Received and input receivables payments in compliance with internal financial procedures.
  • Maintained accurate records of all accounts receivable transactions.
  • Maintained updated customer records, including contact information and payment terms.
  • Followed up with customers via phone, email, or mail regarding outstanding invoices.
  • Facilitated payment of invoices due by sending bill reminders and contacting clients
  • Ensured all payments were made in accordance with contract terms and conditions.
  • Reviewed vendor invoices for accuracy and completeness prior to payment processing.
  • Led month-end and year-end closing processes for accounts payable, ensuring deadlines were met and financial reports were accurate.
  • Liaised with vendors and customers to confirm information and address client issues.
  • Prepared weekly check runs for approval by management or executive staff members.

Office Manager

Signature Stone
Toano, VA
03.2005 - 04.2007
  • Proposed or approved modifications to project plans.
  • Maintained filing system for records, correspondence and other documents.
  • Assisted in recruiting, onboarding and training new employees.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Maintained confidential records relating to personnel matters.
  • Produced thorough, accurate and timely reports of project activities.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Managed office budget to handle inventory, postage and vendor services.
  • Assigned work and monitored performance of project personnel.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Managed office inventory and placed new supply orders.
  • Provided administrative support to management team including preparing reports and presentations.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Organized company events including holiday parties, team building activities .
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Reviewed files and records to obtain information and respond to requests.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Delegated work to staff, setting priorities and goals.
  • Supervised staff members, organized schedules and delegated tasks.
  • Ensured compliance with applicable laws regarding employment practices.
  • Monitored inventory levels and placed orders when needed.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

High School Diploma -

Lafayette High
Williamsburg, VA
06-1996

Skills

  • Tactical implementation
  • Capital and resource management
  • Decision-making
  • Industry partnership development
  • Product development
  • Organizational restructuring
  • Business administration
  • Sales and marketing
  • Healthcare policy
  • Account management
  • Contract administration
  • Staff management

Timeline

Office Manager

Signature Stone
03.2005 - 04.2007

President

Electric Eagle Ltd
03.2000 - Current

High School Diploma -

Lafayette High

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Tracy Kin