Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Kirnec

Beverly Hills,FL

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

28
28
years of professional experience

Work History

Case Packer Operator

Great Lakes Cheese
04.2020 - 06.2023
  • I have knowledge of running the Case Pack equipment on the Somic's, Fallas's and Delkor's.
  • This equipment makes the boxes and puts the packaged product into the boxes
  • My responsibilities are to make sure that the order is in the correct packaging and correct amount for the customer. I am also responsible to make sure the equipment stay's running and my work area clean and tidy
  • If there is mechanical problem my job is to diagnose if possible and also fix it. If can't fix it then I call in maintenance.
  • Consistently met deadlines, prioritizing tasks effectively in a fast-paced manufacturing environment.

Office Manager

All American Wheels
11.2000 - 01.2021
  • I handled paperwork from, warranty, bills, taxes, financing and sales.
  • I also helped in the parts dept when overflow of customers occured.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Laborer/High-lift Operator

Aptiv Automotive
01.2017 - 04.2020
  • When I was called back to work I back filled this position
  • My responsibilities as a laborer were: Cleaning and disinfecting designated areas daily with proper chemicals that I was safety trained in
  • Other task included making sure presses were oiled, when water/oil spills took place I handled the clean up process, some outside maintenance such as weed control and snow removal
  • In October 2019 Aptiv downsized it's Labor crew in the plant I was working so with the lowest seniority I was moved to fill the position of high-lift operator
  • My responsibilities include moving finished product which are barrels or large spools full of wire
  • I put product in line of staging to be loaded onto semi trucks or on shelving ready to be picked for orders

Press Operator/Die Setter

Aptiv Automotive
03.2017 - 01.2018
  • My responsibilities included operation of presses, packing finished product for customer, and fill stock for production of parts, cleaning of press and quality checks to ensure parts meet spec standards
  • I was laid off in Sept
  • 2017 due to lack of work
  • In Jan 2018 I was called back to work

Owner/Operator

All American Wheels Bar & Grill
03.2004 - 12.2015
  • Managed day-to-day business operations.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
  • Trained and motivated employees to perform daily business functions.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Fostered a positive work environment that encouraged employee retention, professional development opportunities, and open communication channels.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Monitored staff performance, providing final-say assessment over inquiries.
  • Optimized inventory management systems to reduce waste, improve stock turnover rate, and minimize out-of-stock occurrences.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.

General Manager

Pizza Joes
06.2000 - 11.2001
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Assisted in recruiting, hiring and training of team members.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Forklift Operator

Bax Global
05.1999 - 05.2000
  • I handled packages that were being shipped and sorted
  • Once sorted I used the forklift to move product to designated areas
  • The final step was uploading products into the designated aircraft

Cashier

Martin Chevrolet
11.1995 - 03.1999
  • I cashed out customers for parts or service work, took deposits for sales
  • Then was promoted to a position to where I processed/calculated the service departments payable hours

Candle Maker/Management

Cranberry Run, Inc
11.1995 - 03.1999
  • I was a floater and handled everything from production to shipping/packaging
  • I was normally the first employee in and loaded raw material using a forklift and started molding process
  • This was the number one handcrafted candle maker in the country at that time, so very long hours were a must due to high demand

Education

GED -

Chalker School
Southington, OH
01.1991

Skills

Team Leadership

Time Management

Staff Training and Development

Staff Management

Verbal and written communication

Schedule Preparation

Workforce Management

Timeline

Case Packer Operator

Great Lakes Cheese
04.2020 - 06.2023

Press Operator/Die Setter

Aptiv Automotive
03.2017 - 01.2018

Laborer/High-lift Operator

Aptiv Automotive
01.2017 - 04.2020

Owner/Operator

All American Wheels Bar & Grill
03.2004 - 12.2015

Office Manager

All American Wheels
11.2000 - 01.2021

General Manager

Pizza Joes
06.2000 - 11.2001

Forklift Operator

Bax Global
05.1999 - 05.2000

Cashier

Martin Chevrolet
11.1995 - 03.1999

Candle Maker/Management

Cranberry Run, Inc
11.1995 - 03.1999

GED -

Chalker School

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Tracy Kirnec