Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tracy Koontz

Lima,OH

Summary

Experienced STNA knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Caregiver

Kessler Estated
Lima, OH
05.2021 - 10.2022
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Offered companionship and kindness to elderly patients.
  • Maintained clean, safe and well-organized patient environment.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Assisted disabled clients to support independence and well-being.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted with daily living activities, running errands and household chores.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Guided patients to restroom, [Action] and [Action] to support bladder and bowel relief requirements.
  • Completed regular check-ins and progress report for each client.

Stna Housekeeping

Springveiw Manor
Lima, OH
08.2019 - 04.2020
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted patients in range-of-motion exercises.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Responded to requests from patrons for linens and toiletries.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Dusted picture frames and wall hangings with cloth.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Stna, Laundry, Housekeeping

Liberty Community Of Lima
Lima, Ohio
02.2009 - 08.2019
  • Provided direct personal patient observation, care and assistance patients per shift in nursing home facility.
  • Performed basic standardized wound care procedures by applying hot and cold packs and applying dressings and bandages to patients.
  • Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
  • Documented patient symptoms, medical histories and current medications with [Software] and [Software].
  • Operated smaller washers and dryers to process specialty items or special requests for guests.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Collected soiled tablecloths, napkins and draperies after large events.
  • Waxed and polished wood floors and other woodwork.
  • Maximized efforts towards productivity by identifying problem areas and assisting in implementing solutions.
  • Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over pieces per shift for larrevenue-producing business.
  • Assisted patients in range-of-motion exercises.
  • Responded to requests from patrons for linens and toiletries.
  • Adhered to professional house cleaning checklist.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Restocked linen and cycled towels and sheets in full-service.
  • Collected soiled linens and clothing and pretreated stains.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Dusted picture frames and wall hangings with cloth.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Stna, Restorative Aide

Lima Manor
Lima, OH
11.1998 - 01.2009
  • Assisted patients in range-of-motion exercises.
  • Provided direct personal patient observation, care and assistance patients per shift in nursing home facility.
  • Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Performed basic standardized wound care procedures by applying hot and cold packs and applying dressings and bandages to patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Assisted Physical Therapists to initiate different patient care plans in outpatient setting.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.

Store Associate

Kmart
Lima, OH
08.1997 - 11.1998
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.

Buffet Attendant

Ponderosa
Lima, Ohio
03.1995 - 11.1998
  • Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
  • Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
  • Disposed of trash, wiped kitchen areas, and mopped floors to meet health department sanitation inspection guidelines.
  • Replenished hot and cold food table and stocked beverage dispensers, plates and utensils, and ice supply.
  • Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
  • Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Completed milkshakes and ice cream desserts for customers.
  • Cooked batches of food according to standard recipes.

Education

High School Diploma -

Elida High School
Elida, OH
05.1998

Skills

  • Companionship and Emotional Support
  • Heavy Lifting
  • Ability to Lift Clients
  • Needs Assessment
  • Attentive to People
  • Bedside Care
  • ADLs Assistance
  • HIPAA Compliance
  • Hoyer Lifting Equipment
  • Incontinence Care

Certification

STNA

Timeline

Caregiver

Kessler Estated
05.2021 - 10.2022

Stna Housekeeping

Springveiw Manor
08.2019 - 04.2020

Stna, Laundry, Housekeeping

Liberty Community Of Lima
02.2009 - 08.2019

Stna, Restorative Aide

Lima Manor
11.1998 - 01.2009

Store Associate

Kmart
08.1997 - 11.1998

Buffet Attendant

Ponderosa
03.1995 - 11.1998

High School Diploma -

Elida High School

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Tracy Koontz