Tracy Krasne
Wheeling,IL
Summary
With a passion for creating functional, aesthetically pleasing kitchen designs I am excited to bring my successful team management style, sales experience and creative cabinetry design to benefit mutual growth and success.
Overview
11
11
years of professional experience
Work History
Kitchen & Bath Designer
Studio 41
12.2019 - 03.2023
- Responsible for all design aspects for mid to high end remodels and new build homes, including but not limited to all areas where cabinetry would be utilized using simi to custom cabinetry applications with detailed drawings
- Consulting with and obtaining bids from homeowners, architects and tradesmen to ensure a quality of design that meets or surpasses expectations
- Generated floor plan, elevation and perspective renderings of proposed space changes with presentations to clients
- Reviewed all technical appliances, plumbing and electrical needs of a project to ensure proper installation in regard to codes and manufacturer's warranty requirements
- Responsible for material orders and delivery, including cabinetry, tile flooring, countertop material, plumbing fixtures, etc
- Superior problem-solving skills in areas of design, custom builds and on-site project changes with creative and viable solutions with customer satisfaction as the main end goal.
Showroom Manager/Designer
Stone Cabinet Works (SCW)
08.2017 - 01.2019
- Superior problem-solving skills in areas of design, custom builds and on-site project changes with creative and viable solutions with customer satisfaction keeping within budget as the main goal
- Provided prompt, courteous service to every individual entering showroom.
- Reviewed floor plan, elevation and perspective drawings with team designers before client purchase
- Worked closely with install teams to ensure project accuracy and completion per design and customer specifications
- Capitalized on opportunities to deliver formal and informal training and employed techniques that promoted employee performance, moral, job satisfaction and retention
- Generated personal sales to meet or exceed established sales goals.
- Managed custom projects by completing initial quotes, design and sample requests.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Kitchen & Bath Designer
OHI
08.2016 - 08.2017
- Served as a design consultant to 8 sales associates to homeowners
- Responsible for all design aspects for mid to high end remodels and new build homes, including but not limited to all areas where cabinetry applications with detailed drawings
- Generated floor plan, elevation and perspective renderings of proposed space changes with presentations to clients
- Provided detailed drawings of custom applications and worked in conjunction with trade professionals to select the appropriate design solutions
- Responsible for material orders and delivery, including cabinetry, and drawing layouts
- Designed technical drawings and renderings in 2020
- Collaboration with contractors and team members for each project.
- Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
Kitchen & Bath Designer
Home Depot
07.2012 - 08.2016
- Ranked First in Sales in region of 200 stores February - July 2016
- Third in Region for Design using Decora, Thomasville and Kraftmade March 2015
- Documentation and reporting of technical aspects of space
- Processed clients need and desire into functional designs using semi-custom kitchen and bath cabinetry.
- Asked questions to understand customer's specific needs to pair with products and services for project.
- Met with clients to determine preferences, budget, color and other factors for planning.
- Promoted product related services and plans for installation, delivery, credit financing or extended protection plans.
- Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
Education
Medical Assistance -
Everest College
Skokie, IL01.2011
Skills
- 2020 Design Software Proficient
- KNBA Certified April 2013
- QuickBooks Online Accounting Software
References
Professional References Available Upon Request
Timeline
Kitchen & Bath Designer
Studio 41
12.2019 - 03.2023
Showroom Manager/Designer
Stone Cabinet Works (SCW)
08.2017 - 01.2019
Kitchen & Bath Designer
OHI
08.2016 - 08.2017
Kitchen & Bath Designer
Home Depot
07.2012 - 08.2016
Medical Assistance -
Everest College
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