Tracy L. Amborn
Ledyard Center,CT
Summary
Administrator with extensive experience in program management and communication. Led initiatives that increased operational efficiency and enhanced document accuracy. Known for strong attention to detail and strategic planning skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Executive Assistant (GS07)
Navy Medicine Readiness and Training Unit
Groton, CT
01.2021 - Current
- Assists the Officer in Charge (OIC) and Senior Enlisted Leader (SEL) on a variety of administrative matters and performs a full range of professional management functions.
- Prioritizes and actively manages the calendar, monitors, and efficiently guides through appointments and obligations for the Clinic Officer in Charge and Senior Enlisted Leader.
- Properly screens all visitors and phone calls to determine the purpose of the call/visit discerning if not for the OIC and SEL, forwarding the call/visit to the appropriate departments.
- Acts independently to ensure appropriate courtesies afforded visitors and other high-level officials. Arranges all conferences including contacting all involved, setting the time and place, obtaining necessary background information from various sources, and briefing the OIC on all pertinent matters.
- Prioritizes, prepares, prints, and revises all types of files (paper and electronic), calendar, minutes, policies, and procedures on the clinic command share drives. Tracks status of all documents processed.
- Establishes professional and courteous rapport with co-workers, visitors, patients, and families; works collaboratively with other by demonstrating a high standard of personal and professional conduct.
- Coordinates closely with OIC and SEL to establish, improve and provide continuity of the mission and office operation.
- Provides relevant guidance and problem-solving assistance while mentoring staff on administrative procedures and policy.
- Ensures timely dissemination of information internal to the clinic and command.
- Reviews and prepares reports, evaluations, fitness reports, and documents.
- Screens and tracks all correspondence prepared for a signature by the OIC and SEL for clarity, completeness of reply, grammatical and procedural accuracy.
Senior Chief Hospital Corpsman (E8)
US Navy
01.2007 - 01.2023
- Directly led, mentored, and steered the largest Auxiliary Support Unit with four detachments in support of three Regional Reserve Centers, providing medical services to 1075 members across the New England Region, ensuring dental and medical readiness of 89% and 86%.
- Implemented the first ever integrated training, Operation Phoenix Edge, that cultivated training for 30 AD/RES personnel in coordination with Officer Training Command: focusing on shipboard damage control, firefighting, and medical KSA'S, increasing medical warfighting lethality.
- Enhanced command level communication to cultivate officer and enlisted leadership while strengthening unit camaraderie, cohesion, and culture of excellence command-wide across all paygrades.
- Reinvigorated SOQ/SOY and evaluation ranking processes to maximize training, quality, and equity within the programs, ensuring organizational effectiveness and sustainment.
- For NR NMRTC San Diego, Detachment K Guam, directly supervised 41 personnel across two remote locations. Responsible for completing and submitting all unit administrative tracking reports and metrics, personnel evaluations, and awards.
- Effectively coordinated the completion of over 200 physical examinations for workers, resulting in drastic improvements in the mobilization readiness of four commands affiliated with NOSC Guam.
- Responsible for completely revising the physical health assessment program that evaluates the medical readiness of Reserve Personnel and developed a procedural checklist and implemented training measures that maximized the quality and efficiency of the training program.
- Responsible for mustering Sailors in Navy Standard Integrated Personnel System (NSIPS) and NFAAS.
- Develops, maintains, and submits all personnel rewards, awards, and recognition programs within the Detachment for processing at headquarters and reserve centers.
- Administers and directs the Navy Enlisted Advancement Exam program and implements the policy and associated guidance.
- Retired March 2023
Manpower Administrator (GS11)
JOINT REGION MARIANAS, U.S. Navy
Santa Rita, Guam
01.2019 - 01.2020
- Directly responsible for manning, funding, planning, and operationally employing a force of 100+ Reserve members from three units supporting Commander, Joint Region Marianas, Navy Base Guam, and Naval Security Forces.
- Oversaw significant progress addressing manning deficiencies affecting Joint Region Marianas assets; negotiated immediate correction with Naval Reserve Forces Command (CNRFC).
- Held bi-weekly meetings with Unit Staff and NOSC Guam on billet structures, resolve manning issues, and review of the staff's Activity Manning Document (AMD) to ensure staff requirements were aligned.
- Responsible for maintaining and coordinating all aspects of manning utilizing Career Management System Interactive Detailing/Billet Based Distribution (CMS-ID/BBD) and guidance including Activity Manning Document, Officer Distribution Control Reports, Long Range Training and Requirements Plan and Total Force Manning Management System (TFMMS).
- Assisted in the validation of TEs for ISIC SMRD headquarters for higher review and inspection, resulting in 37 additional billets to fill the staff's critical manning shortfalls, ensuring 101 percent operational readiness for the command.
- Assisted in the debriefing of the SMRD results to the Commander, Special Assistants and Directors.
- Familiar, trained and guided on how to submit TFMMS packages.
- Responsible for the management and execution of additional drills using Operational Support Plan Additional Drill Execution Spreadsheet (OSPADES) for three units totaling over $50K.
- Tracks all Reserve orders for Sailors using Navy Reserve Order Writing System (NROWS).
- Expertly tracks detachment monthly RUAD for officer and enlisted gains and losses utilizing Career Management System-Interactive Detailing/Billet Based Distribution (CMS-ID/BBD, Navy Reserve Readiness Module (NRRM) and Reserve Force Manpower Tools (RFMT).
- Develops, maintains, and submits all personnel move requests and billet change requests to CNRFC.
- Assisted 30 personnel with Billet Based Distribution (BBD) issues and coordinated with NAVMAC and detailers to ensure correct manning FIT status with updated in CMS-ID.
- Developed standard operating procedures for operational reserve support within the AOR.
Advanced Medical Support Assistant (GS06)
Veteran's Affairs, Pacific Healthcare System
Agana, Guam
01.2017 - 01.2019
- Efficiently scheduled, managed, and coordinated all clinics daily.
- Served as the receptionist for the nursing station demonstrating ability to determine the nature of calls and answering questions of visitors and patients.
- Operated computerized programs and databases to enter, modify and retrieve sensitive information.
- Proficient in problem solving, conducting research, analyzing, and recommending the necessary steps for change.
- Maintained composure and make solid decisions in high - stress environments.
- Knowledgeable and proficient in grammar, spelling, punctuation, sufficient to prepare and review outgoing professional memos, reports, and correspondence for correctness.
- Proven ability to work and communicate within a diverse culture.
- Scheduled patient appointments for various Primary Care clinics throughout the organization.
Operational Support Program Manager/Senior Enlisted Leader (GS12 Equivalent)
US FORCES KOREA, US Navy
Seoul, South Korea
01.2016 - 01.2017
- Directly supervised 50 enlisted personnel on all matters as Senior Enlisted Leader.
- Assigned as Deputy Operational Support Officer (OSO) to the Commander on all Navy Reserve Matters.
- Responsible for manning of nine units supporting 30 area commands. Managed all RUADS and submitted billet action requests and personnel move requests to align the needs of over 350 Reservists.
- Managed $1,100,000 RPN budget resulting in over 300 personnel supporting the Korean Peninsula.
- Created and managed over 500 sets of orders, missions, and requirements in NROWS. using Annual Training (AT), Additional Duty Training (ADT), Inactive Duty Training (IDT), and Inactive Duty training with Travel (IDTT) as NROWS Planner for the command serving in operational billets.
- Reduced vacant staff billets and ensured a 95 percent readiness posture while maintaining organizational continuity, and maximum operational flexibility affecting Staff manpower changes and mission readiness requirements.
- Scrutinized unit readiness of all units using NRRM.
- Leads 50 active-duty personnel in career management, progression, and active detailing.
- Served as the Command Pass Coordinator (CPC) for all reserve check in, transfers, travel claims and administrative needs using the Transaction Online Processing System (TOPS). Responsible for tracking, collecting all required documents, and processing through TOPS until complete.
- Received the NEC 791F as a Command Pay and Personnel Administrator (CPPA).
- Responsible for the management and execution of additional drills using Operational Support Plan Additional Drill Execution Spreadsheet (OSPADES) for nine units totaling over $50K.
- Held weekly meetings with the Chief of Staff on billet structures, resolve fleet manning issues, and review of the staff's Activity Manning Document (AMD) to ensure staff requirements were aligned with Mission, Functions, and Task (MTF).
- Process and review for accuracy documents affecting military pay entitlements (BAH, COLA, etc.) and deductions and perform related computations.
- Responsible in the development of policies, processes, and procedures necessary to support the reorganization of various administrative and manning programs designated by N1.
Operational Support Program Manager/Command Senior Chief (GS12 Equivalent)
US SEVENTH FLEET /Fleet Coordinating Group Detachment
Japan
01.2013 - 01.2016
- Directly supervise 25 active-duty personnel on all matters as Command Senior Chief.
- Assigned as Deputy Operational Support Officer (OSO) to the Commander on all Navy Reserve Matters.
- Responsible for manning, funding, planning, and operationally employing a force of 400+ Reserve members from 8 units supporting 8 Commander Task Forces in the Navy's largest Fleet in the world's largest Area of Operations.
- Managed $1,400,000 RPN budget resulting in over 10,600 days of operational support to the Fleet using Annual Training (AT), Additional Duty Training (ADT), Inactive Duty Training (IDT), and Inactive Duty training with Travel (IDTT).
- Processed five ADSW packages to meet the needs of C7F and surrounding units based on assessments. Worked closely with N1 to manage, analyze, and perform assessments to reorganize each reserve unit to determine compliance with policies and procedures on staff utilization and manning needs.
- Analyzed, reviewed, and tracked the AMD for an active-duty staff of 20 enlisted recommending changes based on the mission requirements utilizing CMS-ID and Officer Distribution Control Reports.
- Assisted 40 personnel with Billet Based Distribution (BBD) issues and coordinated with detailers to ensure correct manning FIT status were updated via CMS-ID.
- Assigned as the Exercise Coordinator for 10 major evolutions involving management of personnel resourcefully and proficiently for 300 Reservists.
- Attended all planning conferences involving reserve support on behalf of the N1.
- Responsible for the management and execution of additional drills using Operational Support Plan Additional Drill Execution Spreadsheet (OSPADES) for eight units.
- Accountable for reviewing and processing all billet requirements on reserve unit RUADS through NRRM, RFMT, validating manning requirements annually and submit billet action requests to align each billet based on unit recommendations and assessments.
- Oversaw significant progress addressing manning deficiencies affecting COMSEVENTH Fleet assets.
- Prepared and submitted three annual data calls to the command departments for prioritized needs of reserve support for each fiscal year. Consolidated approved lists were sent to the Chief of Staff and PACFLT.
- Worked directly with PACFLT OSO Pillar to develop a navy reserve support system of all needs and assessments for proper staffing in the region.
- Assisted on 'fit/fill' billets affecting eight Task Force Commands, including COMSEVENTHFLEET and various tenant commands.
- Assist in preparing requirements for manpower modifications or other amendments in the billet structure.
- Universally praised by all for the outstanding level of customer service and attention to detail.
Education
Master of Health Administration -
University of Phoenix
Phoenix, ArizonaBachelors - Organizational Management
Daniel Webster College
Nashua, NHSkills
- Program management and operations
- Strategic planning
- Effective communication
- Change impact analysis
- Organizational administration
- Process improvement strategies
- Leadership and teamwork
- Attention to detail
Certification
- CLC 222 Contracting Officer's Representative (COR), 05/10/23
- Command Pay and Personnel Administrator (CPPA), 02/01/17
Awards
- Navy and Marine Corps Commendation Medal (5 awards)
- Navy and Marine Corps Achievement Medal (5 awards)
- Military Outstanding Volunteering Medal (2 awards)
Security Clearance
Secret level security clearance
Timeline
Executive Assistant (GS07)
Navy Medicine Readiness and Training Unit
01.2021 - Current
Manpower Administrator (GS11)
JOINT REGION MARIANAS, U.S. Navy
01.2019 - 01.2020
Advanced Medical Support Assistant (GS06)
Veteran's Affairs, Pacific Healthcare System
01.2017 - 01.2019
Operational Support Program Manager/Senior Enlisted Leader (GS12 Equivalent)
US FORCES KOREA, US Navy
01.2016 - 01.2017
Operational Support Program Manager/Command Senior Chief (GS12 Equivalent)
US SEVENTH FLEET /Fleet Coordinating Group Detachment
01.2013 - 01.2016
Senior Chief Hospital Corpsman (E8)
US Navy
01.2007 - 01.2023
Master of Health Administration -
University of Phoenix
Bachelors - Organizational Management
Daniel Webster College
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