Tracy Larsen
Grinnell,IA
Summary
Dedicated and compassionate IM Supervisor with progressive career history in HHS. Consistently developing strong relationships with customers and staff through effective communication, respectful attitude and excellent customer service. Maintenance Supervisor with 25 years of hands-on experience coordinating installations, repairs and maintenance tasks. Friendly and punctual individual possessing strong eye-for-detail and sound knowledge of quality standards.
Overview
34
34
years of professional experience
Work History
Income Maintenance Supervisor
HHS
01.1999 - Current
- Manages both support and IM workers during this time and having the team that leads our service area in both work products in being accurate and timely
- I have supervised in multiple offices from anywhere from 8-17 staff
- My staff and I are trained in all programs to be able to better serve our customers
- I have been on various work groups that helped guided how we created various work processes.
Income Maintenance Worker 2
HHS
01.1995 - 01.1999
- I was a lead worker and handled all programs including nursing facility, waivers, SNAP, FIP, Medicaid, Childcare, and Subsidized adoption.
Accounting Clerk 2
DOC
01.1992 - 01.1995
- I handled all inmate accounts by processing their timesheets, sending Child support Recovery payments restitution, check in and out with conducting orientation with each inmate and checking them out
- Backup duties for staff payroll and running warehouse.
Typist Advanced
HHS
01.1990 - 01.1991
- Handled front desk duties, food stamps with inventory and issuing emergency Food assistance coupons
- Dictation for service staff.
Education
Business Administration -
American Institute of Business
12.1989
Skills
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
- Team Supervision
- Staff Management
Personal Information
Title: Income Maintenance Supervisor
Timeline
Income Maintenance Supervisor
HHS
01.1999 - Current
Income Maintenance Worker 2
HHS
01.1995 - 01.1999
Accounting Clerk 2
DOC
01.1992 - 01.1995
Typist Advanced
HHS
01.1990 - 01.1991
Business Administration -
American Institute of Business
Similar Profiles
Eloina Hernandez LeyvaEloina Hernandez Leyva
Housekeeping Room Attendant at HHSHousekeeping Room Attendant at HHS
Jamie PlanteJamie Plante
Dietary Aide at HHSDietary Aide at HHS
Jacob SimpsonJacob Simpson
Utility Technician at HHSUtility Technician at HHS
Luana da CostaLuana da Costa
Inspetor de segurança at HHSInspetor de segurança at HHS
Trevor CollumTrevor Collum
Window Manufacturer at Jeld-Wen WindowsWindow Manufacturer at Jeld-Wen Windows