Administrative Specialist highly skilled in all aspects of office duties including Office Management and Supervisory Skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Support Specialist
Adirondack Community Action Programs Inc.
05.2021 - Current
NYS Notary Public
Main Office Management/Answering and dispatching high volume phone calls/Customer Service/Banking/Mail/Scheduling
Assistant to Executive Director
Clerk Of The Board of Directors
Substitute Assist Meals on Wheels/OFA when needed
Assist CSBG
Mail/Shipping Clerk
Essex County Government Center
01.2020 - 05.2021
Incoming/Outgoing Mail Handling
All Shipping/Receiving
Assistant Manager/Bartender
Maddens Pub
12.2016 - 03.2021
Managed all Scheduling/Inventory/Ordering/Banking
Customer Service
Office Assistant Manager/Customer Service
Coffee System Hudson Valley
03.2013 - 10.2016
Worked on all phases of office management, ran daily reports/handled high volume phone system.
Managed and maintained the company website.
Managed customer service issues.
Safety Director
SW&B Construction Corp
12.2008 - 03.2011
Promoted from Laborer Forman overseeing crews of 10/15 employees in December 2008
Assured job wide safety to all persons on company property
Developed safety protocols, enhancing workplace safety culture.
Conducted audits, identifying risks and improving safety measures.
Collaborated with teams, fostering a proactive safety environment.
Achieved OSHA certification, elevating company safety standards.
Engaged employees, increasing safety awareness and participation.
Education
High School Diploma -
Crown Point Central School
Crown Point, NY
01.1985
No Degree - Criminal Justice
North Country Community College
Ticonderoga, NY
01.1992
Skills
Excel
Word
Quickbooks
Microsoft office
Organizational Skills
Administrative Procedures
Customer service
Problem-solving
Attention to detail
Excellent Communication Skills
Organizational skills
Confidential document control
Certification
New York State Notary Public- Issued June 2023
NYSATAP Certified
NYSLA Certified
Reiki Master Third Level - Mastery Certificate
Ordained Ministry - Multi State Certified
OSHA Certification Health & Occupational Safety
LANGUAGES
English
Section name
July 9, 2025
Adirondack Community Action Prog INC
RE: CACFP/CCR&R/LE Program/Medicaid Transport Coordinator
Dear Erykah
I am writing to express my interest in the CACFP/CCR&R/LE Program Coordinator/Med Transport position at Adirondack Community Action Program Inc. With many years of experience as an Administrative Support Specialist and a passion for community service, I am drawn to ACAP's commitment to empowering individuals and families through essential resources and supportive environments.
Throughout my career, I have honed my organizational and communication skills, ensuring smooth operations and fostering collaborative relationships Agency wide. My experience in administration has equipped me with the ability to manage multiple tasks efficiently, maintain meticulous records, and prepare detailed reports, all of which align with the responsibilities of coordinating CACFP and CCR&R programs.
I admire ACAP's mission and want to enhance the quality of life in the Adirondack Region as a whole and am particularly excited about the opportunity to develop outreach strategies that promote program services and engage the community. My proactive problem-solving approach will enable me to navigate challenges and contribute to the continuous improvement of the programs.
My background in community service, coupled with a strong understanding of food and nutrition programs and transportation logistics, positions me well to support ACAP's goals. I am eager to bring my dedication and organizational skills to your team and contribute positively to the lives of those in our community.
Thank you for considering my application. I look forward to the opportunity to discuss how my experience and vision align with the impactful work at ACAP.
Energy Auditor / Quality Control Inspector at Community Action Weatherization ProgramsEnergy Auditor / Quality Control Inspector at Community Action Weatherization Programs