Tracy Leonard
Metropolis,IL
Summary
Dynamic Purchasing Manager with a proven track record at Massac Memorial Hospital, adept in strategic sourcing and supplier relationship management. Excelled in reducing costs by 80% through effective negotiation and procurement process improvement. Known for exceptional attention to detail and professional communication, fostering strong stakeholder relations and driving significant savings.
Overview
31
31
years of professional experience
Work History
Purchasing-manager
Massac Memorial Hospital
07.2021 - Current
- Performed monthly reconciliation of open purchasing orders.
- Purchased new products and oversaw inventory stocking and availability.
- Managed supplier relationships to ensure timely delivery of products and services.
- Generated reports, documents and analysis in Meditech for senior management review and approval.
- Trained junior staff members on best practices in purchasing management, contributing to their professional development and growth within the organization.
- Adjusted procedures to maximize department effectiveness.
- Sourced vendors, built relationships, and negotiated prices.
- Wrote standard operating procedures for department.
- Used Meditech to authorize and monitor purchase orders and consumables.
- Implemented policies to reduce cost and eliminate waste.
- Monitored and evaluated vendor performance to determine compliance with quality standards.
- Collaborated with cross-functional teams to identify cost-saving opportunities in the supply chain.
- Conducted regular research to identify trends and cost saving opportunities.
- Implemented strategic sourcing initiatives, reducing overall purchasing costs.
- Analyzed market trends and adjusted procurement strategies accordingly for optimal results.
- Optimized inventory levels by implementing demand forecasting techniques and just-in-time purchasing strategies.
- Evaluated supplier performance through regular audits and assessments, ensuring compliance with quality standards and contractual terms.
- Ensured compliance with corporate policies and applicable regulations governing procurement activities, mitigating company risks.
- Conducted regular spend analysis reviews to identify opportunities for cost optimization within various categories.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Established long-term agreements with strategic suppliers, securing favorable pricing and delivery terms.
- Led cross-functional team in executing cost reduction initiatives, resulting in significant savings on material purchases.
- Generated reports on purchasing activities to support management decisions.
- Hired and trained purchasing staff to improve effectiveness of purchasing operations.
- Collaborated with internal stakeholders to create timely and accurate purchase orders.
- Created purchasing policies and procedures that complied with company standards and regulatory requirements.
- Tracked contract performance metrics and reported issues or non-compliance with appropriate stakeholders.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Responded to market changes by adjusting procurement strategies, ensuring operational agility.
- Reduced material costs by negotiating favorable terms with suppliers.
- Negotiated long-term contracts with critical suppliers to ensure supply chain stability.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Patient Account Representative
Massac Memorial Hospital
11.2019 - 07.2021
- Prepared reports detailing billing actions, flags and other key information.
- Utilized computer programs to create invoices, letters and other documents.
- Monitored flags and resolved urgent items with accuracy and efficiency.
- Responded to patient, family and external payer inquiries.
- Maintained accurate records of all transactions, ensuring timely payments from patients and insurance providers.
- Contacted patients after insurance was calculated to obtain payments.
- Maintained office inventory and organized supplies for efficiency and expected needs.
- Enhanced patient satisfaction by promptly addressing inquiries and resolving account issues.
- Provided exceptional customer service, handling sensitive patient situations with professionalism and empathy.
- Streamlined billing processes for increased efficiency in managing patient accounts.
- Posted payments and processed refunds.
- Educated patients on financial policies, promoting understanding of their responsibilities within the healthcare system.
- Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
- Conducted regular audits of patient accounts, identifying discrepancies and rectifying errors as needed.
- Promoted a positive work environment by actively participating in team meetings and contributing ideas for process improvements.
- Worked with customer to create debt repayment plan based on current financial condition.
- Processed debtor payments and updated accounts to reflect new balance.
- Entered client details and notes into system for interdepartmental access and review.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Business Office Manager
Metropolis Rehab & Healthcare
03.2019 - 11.2019
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed detailed plans based on broad guidance and direction.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Updated reports, managed accounts, and generated reports for company database.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Contributed to a successful annual audit by preparing thorough documentation in accordance with regulatory requirements.
- Ensured compliance with company policies and industry regulations through regular audits and process updates.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Led team meetings to foster collaborative environment, improving cross-departmental communication and project outcomes.
Payroll/HR Executive
Metropolis Rehab & Healthcare
04.2018 - 03.2019
- Reduced turnover rates by creating a supportive work environment and addressing employee concerns promptly.
- Facilitated open communication channels between employees and management to promote a positive workplace culture.
- Streamlined HR processes by implementing efficient workflows and reducing paperwork.
- Managed employee recognition programs, celebrating individual and team accomplishments to encourage continued excellence in performance.
- Developed comprehensive onboarding programs to ensure new employees'' smooth transition into the organization.
- Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
- Educated employees on company policy and kept employee handbook current.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Directed hiring and onboarding programs for new employees.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Ensured compliance with labor laws and regulations by staying current on industry best practices and updating policies accordingly.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Administered employee benefits programs and assisted with open enrollment.
- Developed and monitored employee recognition programs.
Parent Coordinator
Southern Seven Head Start
08.1993 - 04.2018
- Streamlined processes for family engagement events; planning logistics from start-to-finish including promotion materials distribution among the community members.
- Organized volunteer opportunities for parents, increasing parental involvement in school activities.
- Coordinated parent-teacher conferences, ensuring seamless scheduling and productive meetings focused on student success.
- Provided translation services for non-English speaking families during school events, meetings or conferences; reducing language barriers to promote equal access to information.
- Managed various fundraising efforts for school programs, generating additional financial support for educational initiatives.
- Maintained accurate records of parent contact information, ensuring timely communication with families when necessary.
- Enhanced parent involvement by organizing workshops and informational sessions on school programs and resources.
- Developed strong relationships with parents, resulting in increased trust and communication between families and the school.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Conducted regular follow-ups with families and provided progress updates on students who required additional support, monitoring changes effectively.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
- Established partnerships with local organizations to provide families access to valuable resources addressing health, education, or employment needs.
- Created a welcoming environment for parents through regular open house events, fostering a sense of community within the school.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Education
Bachelor's of Integrated Studies - Health Care Administration
Murray State University
Murray, Ky05-2025
Skills
- Purchase Order Management
- Supplier Relationship Management
- Inventory Coordination
- Vendor Relationship Management
- Supply Chain Management
- New Vendor Setup
- Vendor Sourcing
- Contract Negotiation
- Cost Reduction
- Financial Administration
- Supplier negotiation
- Strategic Planning
- Procurement Process Improvement
- Price Negotiation
- Budget Management
- Spend Analysis
- Stakeholder Relations
- Procurement expertise
- Professional Demeanor
- Trend Analysis
- Cost-reduction strategies
- Professional communication skills
- Policy improvements
- Inventory Management
- Purchase Orders
- Customer Service
- Forecasting
- Price Negotiations
- Materials Management
- Attention to Detail
- Pricing Updates
- Problem-Solving
- Time Management
Accomplishments
- Managed purchasing operations for three locations.
- Improved operations efficiency 95% with implementation of various process improvements.
- Spearheaded development of Inventory program.
- Reduced excess inventory by $15,000 through improved purchasing and distribution procedures in first 6 months.
- Reduced Inventory costs by $25,000 semi annually.
Alliant Purchasing Spend Award
I was awarded the Alliant Purchasing Spend Award by saving Massac Memorial $750,000 annually in new contracts.
Timeline
Purchasing-manager
Massac Memorial Hospital
07.2021 - Current
Patient Account Representative
Massac Memorial Hospital
11.2019 - 07.2021
Business Office Manager
Metropolis Rehab & Healthcare
03.2019 - 11.2019
Payroll/HR Executive
Metropolis Rehab & Healthcare
04.2018 - 03.2019
Parent Coordinator
Southern Seven Head Start
08.1993 - 04.2018
Bachelor's of Integrated Studies - Health Care Administration
Murray State University
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