Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tracy L. Hodson

Des Moines,IA

Summary

Technical professional with extensive experience in business analysis and bridging the gap between technical teams and business stakeholders. Known for delivering impactful solutions that optimize processes and enhance system functionalities. Emphasizes team collaboration and adaptability, ensuring consistent and reliable outcomes.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Technical Business Analyst

Coviance
09.2020 - Current
  • Work with stakeholders to define and document requirements
  • Review technical documentation and conduct gap analysis
  • Managed stakeholder expectations by providing clear updates on project progress, risks, and mitigations.
  • Gathered feedback from end-users to identify areas for system enhancements or adjustments to better align with evolving business requirements.
  • Led cross-functional teams to successful project completion, fostering collaboration and driving results.
  • Lead project management activities including project scheduling, stakeholder reporting, vendor management and risk mitigation
  • Coordinate UAT between vendors and end users
  • Created user documentation on integrations and processes for internal and external users
  • Provide user training and support

HRIS Business Analyst – Level 2

UnityPoint Heath
02.2015 - 09.2020
  • Lead Analyst responsible for all business and technical requirements, system build, wrote and executed all testing including UAT testing
  • Supported human resources department in areas such as people metrics, reporting, finance and analytics.
  • Designed quality assurance parameters for human resource data sets, reports, and metrics.
  • Day to Day contact for business users and vendors
  • Gathered requirements for enhancements and bugs

Senior Analyst

Businessolver
10.2006 - 02.2015
  • Served as the primary technical contact for 45 clients and/or business partners
  • Responsible for creation and management of data specifications for client interfaces, system configuration, monitoring production schedule
  • Perform data trend and root cause analysis that result in enhance data processing and a decrease in data issues and errors
  • Complete testing to ensure the system was properly configured for new hires, transfers, and terminations
  • Mentored junior analysts, fostering professional development while enhancing overall team performance.

Implementation Project Manager in National Accounts

ADP
10.1995 - 10.2006
  • New client implementations for COBRA, Direct Bill, Commuter, and Flexible Spending Accounts
  • Created and maintained project plan
  • Gathered Requirements, lead UAT efforts, and transitioned to ongoing support team
  • Collaborated with cross-functional teams such as sales, marketing, finance, IT support services ensuring a smooth execution of multiple concurrent projects.

Education

Bachelor of Fine Arts -

Iowa State University
Ames, IA

Skills

  • Data analysis
  • Requirements gathering
  • SQL proficiency
  • Software development life cycle
  • User acceptance testing
  • Functional specifications
  • Technical documentation authoring
  • Agile expertise
  • Process documentation
  • Root-cause analysis

Certification

  • Scrum Master Certification - March 2020

Timeline

Technical Business Analyst

Coviance
09.2020 - Current

HRIS Business Analyst – Level 2

UnityPoint Heath
02.2015 - 09.2020

Senior Analyst

Businessolver
10.2006 - 02.2015

Implementation Project Manager in National Accounts

ADP
10.1995 - 10.2006

Bachelor of Fine Arts -

Iowa State University

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